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Archive for the 'Leadership Circle' Category

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Three easy ways for direct action

Did you ever volunteer for CouchSurfing? Please edit this (incomplete) summary of time spent volunteering for CS.

If you’re active in the CS groups you probably found out that it’s not allowed anymore to discuss politics and policy in the Brainstorm groups. Threads are moved to the newly formed Politics and Policy group. Since groups are ordered by number of members, it is not so prominent yet, but with 39 or 42 members (39 on the group page, the number 42 can be deduced from Casey’s profile; and I hope this is just a normal bug) in its short period of existence it is a sign that couchsurfers do care about the politics of this organization. You can help by joining the Politics and Policy group, so that it will be a bit more prominent (hint: you can set it to “No Communication”, if you don’t want to be on it at all times, that’s how I set all my groups, and that’s how I found out that someone kicked me out of Brainstorm and then joined me again).

If you haven’t already, please fill out this survey about the questions that will be offered to the Leadership Team. And although I would have posed them in a different way, I think the most important questions are:

  • Are there any full bye-laws of the corporation, further than the Articles of Agreement, or a draft thereof, and if yes, will you post it?
  • Are you willing to adopt a clause in the corporate bye-laws that irrevocably dedicates all assets to charitable purposes?
  • Is there any draft of the 501(c)(3) application (Form IRS-1023), and if yes, will you post it?

But of course, just pick your own favorites. You can choose 20!

Jim Stone on Refunds

In this thread on member verifications, Jim had some interesting things to say about refunding verification money. However, the last three posts have now been removed by an “administrator”. Here’s what they said (I have the full HTML of the page saved if anyone would like a copy).

Mikky:

found a member recently who sent the money but when i verified her, she had her profile already deleted, guess we should refund her the money.
right?

Mikky

Jim:

We only refund when asked to do so.

Jim

Mikky:

 would you (“we”?) qualify this as fair, serious and professional behaviour?

i would call it a second class behaviour

+ it doesn´t fit to all the wannabee speech…

“we” might wanna reconsider this

Mikky

Jim:

As far as I know this person has not asked for a refund. It’s not up to us to decide that they suddenly want their money back unless they ask for it. What do you not get about that?

I don’t appreciate your tone here, Mikky. If you have a problem with me please try to learn to be respectful of your other teammates and take this out of this group where we can deal with this privately.

Jim

Mikky:

well i asked a simple question if CS will follow a professional well will spirit of fair trade

you gave a simple answer

easy as that

i don´t think that your privat appreciations are a topic here.
feel free to email me and i would gladly inform you what RESPECT is all about.

Mikky

The Next CS Collective

Read it first on OpenCouchSurfing: The Next CouchSurfing Collective will be in… Thailand!

CS is “accepting applications for a small number of specific positions, including a full-time House Manger whose airfare to Thailand will be paid by CouchSurfing.”

I hope the Leadership Team is aware of the very strict laws in Thailand.

CS organisational policies vs the risk of litigation

As posted in the politics and policy group

As Norbert points out here, the LT’s apparent unwillingness to make haste with the 501c3 application for tax exempt status, as well as their unwillingness to publish corporate bylaws or make drafts of these available for discussion, may well be construed as an (attempt at) fraud, because donations and services are and have been obtained under the (currently false) pretense that CS is a charity.

Needless to say, this renders CS extremely vulnerable to all sorts of liability suits, interestingly of the kind that is likely not to be covered by the ToA. Basically, any user who has donated volunteer work or money (besides the verification fee) to CS can claim that he has been the victim of this fraud; add to this the easy access to legal representation in the US (due to no cure, no pay) and Norbert’s prediction that liability is likely to extend to all natural persons working in, and owning CS, and you can easily grasp the size of the time bomb Casey’s currently sitting on.

And how do you reckon that Casey, Jim and Mattthew were to produce the funds needed for compensation if this happens? Precisely, from the sale of CS to a commercial third party, which is entirely within Casey’s right…

Follow the money

To anyone who is trying to sort out what is going on in CS and who to believe, I suggest you apply what many consider to be the “First Rule of Investigation”.

“Follow the Money”.

Something very significant happened to CS during the year since CS 2.0 was launched as a volunteer-centered community-based enterprise. The corporate income drastically increased from a level where there was barely enough to make ends meet, to a big surplus, with the reasonable expectation of much more to come.

It doesn’t take much imagination, knowing human nature, to construct various scenarios that would explain much of what has happened in CS. It’s a certain fact that Casey, at the very least, from early on, was leveraging his position in CS for his own personal profit.

“Site design by Casey Fenton Consulting”

used to appear at the bottom of all emails to members and (if I remember right) every page on the site, with a link to his personal business. Now, this, in itself, is not necessarily a problem. Whether it is or not has everything to do with with impressions given to and agreements made with people who signed on to do do full-time volunteer work for what they thought was a noble cause, for a community built specifically on the value of freely giving without expecting a financial reward, and who literally saved CS from termination.

Things are going well for a young rapidly growing volunteer enterprise, there is tremendous community spirit, creativity, new initiatives, large numbers of highly talented people wanting to get involved. And then suddenly, the rug is pulled out from under them. Some of the most active and committed volunteers are made to feel unappreciated and all but shown the door. Announcements come down about new paid positions for Casey’s close associates.

We are told paid employees are needed to do the necessary tasks that volunteers won’t do, because they tend to do things on a whim. I, myself, had spent 5 months doing nothing but things that needed to be done, fixing hundreds of bugs, postponing my “whim” project (which would have greatly benefited the community, I believe, but never happened). I did all this in spite of the LT, who for the most part, were unresponsive, non-participating, prone to arbitrary assertions of executive authority without understanding the situation, and even at times seriously undermining worthy, community-based projects.

We are told democracy can’t work in an organization like CS and that voting is impractical. Aside from any philosophical arguments, the plain fact is that democracy and voting are happing right now in bewelcome.org, and very successfully, I might add.

These kind of statements defy logic and reality, so why would they be made? Just look at the result: concentration of power and money in the pockets of Casey and his hand-picked associates. A paid developer will be hired, who will do what he or she is told, to replace the 6 highly qualified computer professionals who used to work for CS but are now working for BW, where their individual creative ideas, personal ideologies and cultural diversity are welcome and valued.

We question all this and are branded “whiners” and “CS-haters”.

I would never have given a good part of a year of valuable service to CS if I had known where it was headed. When I started having concerns about what the Admins were up to in their secret meetings back in December, I wrote a long, detailed, thoroughly documented letter to them. It was entitled “Request for Information from the Admins” (approx.). It was posted in a CS group named “CS Core Volunteer Communication” (approx.) created specifically for the purpose of allowing for communication between volunteers and the Admins, who previously were unavailable for communication as a group, and could only be communicated with through a liason.

I specifically mentioned problems with responsiveness, participation and arbitrary assertions of power. I expressed concerns about accountability. I said I was in CS to work freely for the community, and was not willing to work for Casey and/or the Admins if they were not accountable to the community.

The only response I got from the Admins was, from one of them, “Your letter is too long, so I’m not going to read it.” (approx.) This is when I became very concerned.

I started paying more attention to the NDA issue, which was very troubling to me, and I had only accepted it provisionally with the assurances that “it is being worked on and will be fixed soon.” (approx.). It was already going on 6 months.

I wrote another letter to the Admins after about a month or two, reminding them I was still waiting for a response from my first letter, and amplifying my concerns, which continued to be validated.

There was no response from any of the Admins who were in power before the crash.

Now, in retrospect, knowing what they were working towards, I believe I may have been allowed to continue to work for free under false pretenses, while the LT was planning to use the increasing revenue which I and many other volunteers were helping to generate, to pay some of themselves, without my permission or the permission of the other volunteers.

If this is what really what happened, and the total absence of meaningful response to my two inquiries was not just sheer incompetence or negligence (and how can I know when so much is kept secret), it was an ethical breach and I and the other volunteers have every right to feel mislead and disrespected. We certainly have the right to challenge the LT without having our credibility and integrity questioned.

So, to you new investigators, I suggest, follow the money and judge for yourself.

John

Rewriting history – Replacing “us vs. them” with “those, who hate CS”?

When the OpenCS campaigns were published, the Leadership Circle had to face the fact, that ignorance wasn’t working this time. While some “followers of the true Couchsurfing spirit” (i. e. Mikky, Donna, Naz) were doing the dirt work of insulting the main protagonist of OpenCS in public, the Leadership Circle constructed an “us vs. them” legend, give some marketing bloats to the users and tried to avoid every real communication. The result was the resign of many volunteers. Surprisingly more than the Leadership Circle expected.

OpenCS became a lost cause and as a result the campaigners themselves failt to fullfill their own requirements. It was never meant as a clear frontline against someone, but more or less the “discussions” end up in the “us vs. them” logic. The Leadership Circle strategy of keeping more or less quiet and as a result lacking a place for a discussion makes it worse: users at brainstorm began to feel annoyed about the same issues again and again in nearly every thread. In the meantime, forced by deeply personal disappointments, injuries and feeling betrayed, the reference war started. But leaving each other negative references not only symbolized the edge between “us” and “them” very well, it was also bad PR for OpenCS at all, even if the Leadership Circle answered in the same way (and Casey himself started to remove friendlinks).

Then things began to change again: Kasper – listening to the advice of others – made the brave step to remove the bad references (something I could not appreciate enough). This – supported by some apologies – changed the situation at brainstorm a bit. Additionally some new people at brainstorm have begun to ask questions. With the same result as ever: not much answers, even if this is from time to time hidden behind a lot of words. But the tone is different this time:
no more “us vs. them”, what means at least a form of dispute, no, now some people are adressed as “those few who hate CS”.

Who is that? A small group planning to destroy CS out of pure hate against CS as such? More conspiracy theories, please! Do I hate CS? Don’t expect me to answer this question, but maybe I should create a group “those who _really_ hate CS” (no worries: I won’t do it really. Like the “Goovy is an arsehole and we know it”-group). Seems all in all more a reason to laugh out loud than to worry. But the problem is: The Leadership is rewriting history here. If there are no answers or alternatives, the ideas of OpenCS will disappear more or less completely. The “usual supects” will end up as couchterrorists, who tried to destroy the happyhappy couchsurfing family, but failed thanks to the good and visionary leaders.

I claim the right of my own history. Remember, this is the digital age: history written on paper rolls by winners only is history itself.

PS: Didn’t I mention “The little leninist’s cookbook” before? One very important task is to define the own opinion as a majority and every critics as a small minority. Don’t worry about real numbers, it’s just important to say so. A perfect historical example about this can be found with the keywords Menshevik (from russian the Russian word for minority) and Bolshevik (from russian the Russian word for majority).
PPS: Nonviolent communication is not a good concept for people who don’t understand (or don’t want to understand) that non-communication is probably one of the most violent forms of communication at all.

My last post to CS

I agree. I’m also Anu’s #1 fan :)

And I thought I was! :)

Although I have moved on to support the hospitality movement through BeWelcome.org, where a true democracy exists and no one is making money off the generosity of others, where volunteers are respected and treated with honesty and fairness by other volunteers acting as leaders with the consent of the community, I sometimes check in at CouchSurfing to see what my friends are up to and to check on the community I love and gladly worked for as a full-time volunteer until it was led away from the CS 2.0 vision by the current management.

Not well, I would say.

I feel that trying to influence the power elite of CS is futile through any other than legal means, but I feel compelled to speak up on behalf of Anu.

I worked very closely with her for more than six months. During this time, she demonstrated excellent qualities of self-motivation, leadership, responsible communication, and technical competence. But more impressive was her tireless devotion to the community, always advocating for it, always nurturing it, always defending it (even with anger at times). And above all, most impressive was her direct honesty and integrity.
She was the obvious choice for Tech Team leader, in the minds of Kasper and I, and I believe she had the support of Joe by that time. We were the 4 core volunteer developers who together did the bulk of the technical work on this website during most of the year following the Montreal Collective, where CS 2.0 was launched.

Anu was blacklisted by the CS elite, and passed over as leader of the Tech Team. After many months of devoted work on behalf of the community, the wishes of the Tech Team on this matter were completely ignored, not even consulted.

Anu has been unappreciated and treated with disrespect. This is unconscionable. Myself and other volunteers of the Tech Team were mislead and treated with disrespect.

When I resigned as a volunteer, I had strong suspicions about the motives of the CS elite, but I gave them what benefit of the doubt I could and was willing to support CS as a corporation providing a service to the hospitality community. After what I have seen and what has come to light since, no longer can I support it under the current management.

Casting dispersions on Anu’s integrity is going too far. She deserves an apology.

Calling people who gave heart and soul to this community, but now feel mislead and betrayed by the CS elite, and are angry about it, “CS-haters”, is reprehensible.

This is in the style of the Bush administration, which brands all critics of its policies “unpatriotic“.

Let me out of here. I’m deleting my profile.

John

Appreciation of Culture

I can’t let Anu’s announcement pass by without an expression of appreciation of Anu and the culture she represented, much to my own personal enrichment.

When Anu visited me some weeks ago, we went to a bakery named “Sweet Finnish” in Boston, and met the Finnish owner. I got to hear a short conversation in Finnish for the first time. The owner had set up a posterboard with pictures and factoids about Finland. Very well done, and very interesting to me, considering its emphasis. Here are some quotes:

In 1906, Finland became the first country in the world to adopt universal suffrage that not only gave women the right to vote, but also run for office

Finland is one of 10 countries in the world that has a women president chosen by direct popular vote.

Independent since 1917, Finland is the only country in Europe that has never had a king or an aristocracy.

Finnish teenager’s skill in math, science and reading were rated the best among the 40 countries assesed in 2004. Education is free from Kindergarted to higher education including Medical and Law School.

Finland was ranked the most competitive economy in the world.

Finland was, for the 3rd year in succession, rated the least corrupt country in the world by Transparency International.

The openeness and transparency of Finland’s companies were ranked the highest in the world.

Linus Torvalds developed the Linux operating system while studying at the University of Helsinki.

Linux was the only serious competitor to Microsoft Windows.

Unlike Microsoft, Torvalds made his operating system open source and available free of charge.

Many consider Linux more secure and reliable than windows.

(All this — in a Finnish bakery! Makes me want to live there, except for the cold winters.)

This was so interesting because it suggests how Anu may have acquired some of her enlightened qualities and principles (though surely she’s much more than merely a product of her culture), and why ultimately, volunteering for CS (under the current management) turned out to no longer be right for her. They are against democracy, have strongly favored secrecy over transparency, and have taken a stand against open-source.

Perhaps the CS management should send a delegation to Finland and tell them democracy can’t work, since it’s known to crush minorities. That it is impractical and dangerous to let citizens vote for their leaders — only chaos can result. They might also want to inform Linus Torvalds that open-source is a dangerously insecure way to develop software. American corporate culture, Bill Gates-style, is the way to go. (Although, word is, even Microsoft is starting to explore open-source possibilities).

People that think like this couldn’t possibly fully appreciate the tremendous gift Anu was to the CS community and the hospitality movement in general. But some of us know better, and we hope she doesn’t let their lack of understanding and appreciation for her, personally, and the excellent Finnish cultural qualities she brought with her, to weigh on her.

John

Constructive process / intentional destruction?

http://www.couchsurfing.com/group_read.html?gid=429&post=329495

Hi, (in reply to [0], www.couchsurfing.com/group_read.html?gid=429&post=321705#pos… for “proper threading”)

guess what, I was one of those people only wanting to discuss ideas for a long time [1]. At some point of a full year of volunteering as a coder[2] and trying to make sure the very ideas from this group actually got somewhere [3], it became evident that in order to get those constructive ideas heard and implemented, improvements would need to be made. So I and others whose input you’re so willing to discard tried our best, sadly many of our suggestions and constructive efforts often went ignored by the LT [3, 4, 5, 6, 7]. Also, the “critical” tone is all too easy to obtain when valid questions and due criticism [8] repeatedly go unanswered.

I feel it’s important to let others here know what exactly they are dealing with. I feel it’s a bit silly being all positive and hoping ideas somehow will get heard, when there are still no decent mechanisms to make that happen and no apparent willingness (historically) to actually listen to people who provide ideas to deal with the situation EVEN when they are the ones actively working on the improvements.

Besides, I feel the not-so-gentle wish of yours of all of “us” to take a hike with all the criticism based on EXPERIENCE (the case for me, Kasper, and the ones who already moved on) of dealing with the CS organization is just another form of censorship, albeit softer than simple deletion all of the “negative” posts. If asking questions and telling the truth is deemed as unconstructive and evil, I sincerely think CS is headed the wrong way.

FYI: the leadership team is far more willing to bring in “fresh” people than to keep around the old ones (who were actually doing a sizeable chunk of the actual work [9, 10, see especially contributions by Kasper and Matrixpoint] instead of just talking, and were respected by their volunteer-peers if not by the admins/leaders), once they start getting “difficult” – so beware, a year from now the situation for many of the new enthusiasts could well best be described as “told you so”. An actual quote from some leaders: “The coders are just whiners, so let’s just get new ones” – culture of appreciation [11], anyone?

Actually, there’s nothing new under the sun, has anyone ever wondered what happened to COSMIC GIRL, DANI! (former admins), CAIRONA (European Collective 2006 co-organizer) or Aparna (Former CS Country Ambassador for India)?

FYI 2: Blast from the past [12], many issues were questioned more than a year ago, yet we STILL don’t have all the answers. Make your own conclusions?

Anu

[0] www.couchsurfing.com/group_read.html?gid=429&post=321705
[1] www.opencouchsurfing.org/User:Anu (list of my public, CS-related group posts)
[2] www.opencouchsurfing.org/2007/08/17/making-it-official-anu-l…
[3] wiki.couchsurfing.com/en/Feature_development_process
[4] wiki.couchsurfing.com/en/Technical_Goals_of_the_New_Zealand_…
[5] wiki.couchsurfing.com/en/Talk:Paris_Collective
[6] wiki.couchsurfing.com/en/Idea_to_feature:_lessons_learned
[7] wiki.couchsurfing.com/en/Central_transparency
[8] wiki.couchsurfing.com/en/Community_feedback_from_Mumbai
[9] www.opencouchsurfing.org/CS_commit_statistics
[10] www.opencouchsurfing.org/CS_bug_statistics
[11] www.couchsurfing.com/group_read.html?gid=1589&post=283060

[12] Money and Such:
www.couchsurfing.com/group_read.html?gid=1668&post=28033

how many %why?:
www.couchsurfing.com/group_read.html?gid=429&post=28750

2,450 (!) words about: MONEY, MONEY, MONEY…
www.couchsurfing.com/group_read.html?gid=429&post=31537

Financial transparency
www.couchsurfing.com/group_read.html?gid=429&post=33130

Where is CS going?
www.couchsurfing.com/group_read.html?gid=429&post=33327

Making it official (Anu leaving, that is)

Whev – after quite a few weeks of cold feet and months of discontentment, it’s finally done: I’m no longer a CS developer. Since there was ample time to come to terms with this and make my own conclusions, rather than being told to take a hike, I am actually okay, and excited about lots of things (perhaps including some more volunteering as well, but only time will tell if that’s the right path for me from now on).

In any case, I would like to thank everyone I have had the pleasure to work with – regardless of the CS leadership team propaganda I do believe everyone writing and reading this blog are doing it because they care about CS, enough to be interested in the organizational issues as well. (consider this as my implementation of the culture of appreciation ;) )