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Archive for the 'Transparency' Category

Page 6 of 6

In retrospective

During all recent events I often thought about what must be going on in Casey’s head. He’s the one pulling the strings. Then I remembered an email I received from Casey Fenton, a long time ago, November 29, 2005 10:01 PM to be exactly.

Subject: Censorship in Hospitality Club / CS

Hi Kasper,

I was just sent a link to your page about HC censorship.
(http://www.industree.org/guaka/index.php/Censorship_in_Hospitality_Club)
You said: “The thing that I find most revolting is that it, at least to
me at this point, seems such a closed process. Rules are somehow being
set up, and the 90000 members of HC are just to follow them.
CouchSurfing has actually the same problem, and I think it will be good
to address this.” I was wondering what the problem is that CS has that
you’re referring to? We always want to make sure that we’re doing
things right… and it there’s something we’re not doing right, please
let us know! If you need any questions answered, I’d be happy to answer
them.

btw, love your photos… especially the one of those kids in Bamako and
the one of you on the beach with the guitar.

Cheers,
Casey

Which implies that Casey read about the ideas I have for hospitality exchange a long time before we actually met in Montreal. As Joe wrote: “Many aspects of CouchSurfing have been marred by these issues: (a) a tendency to do
things in the dark, (b) a tendency to tell people what they want to hear, and (c) a tendency to work *near* people, but not *with* them.”

Sometimes I feel sad, sometimes I feel bitter. But…

Life is still good, though I hope that some things will change. In my opionion there are several principles a free hospitality exchange network must follow:

  1. Open policies
    It should be clear what is going on. Policies and guidelines should be accessible by anyone.
  2. Democratic processes
    All people making part of the network should be able to take part in discussions.
  3. Open data
    People should be able to “take” their own data in a portable, open format onto their computer, into their phone. It should be possible to give permission to others (based on a trust level) to copy part of one’s information. Similar to ideas implemented in Indyvoter (http://beta.indyvoter.org).
  4. Free software
    Like Wikipedia, hospitality exchange networks should be based on free software. This will attract more programmers, open up new possibilities (like integrating electronic authentification and encryption (http://en.wikipedia.org/wiki/GnuPG) or efficient access on portable devices (http://hardware.slashdot.org/article.pl?sid=05/05/25/139202&from=rss), extending it into a getting-car-rides system where drivers and hitchhikers can get in touch using GPS…).

Deconstructing the Leadership Circle

Wow. Within a week of launching OpenCouchSurfing, we’ve seen an immediate upgrade to the CS DB (resulting in the site being down for 18 hours). They (*) have announced upgrading the webservers as well (to reduce the current security risks). The “Leadership Team” has finally been made official. Now, some of these things have been announced before (the DB upgrade and Leadership circle), but it seems like to much of a coïncidence that all this happens in one week. So, this effort seems to have good and positive effects which strengthens us to continue to improve things.

What I wanted to talk about is the Leadership Team. At first view, it seems like it is indeed a step in the right directon. At second view it actually makes matters worse and formalizes the closed culture of CS. Let’s have a look, shall we? The most important sections to pay attention to:

  1. To become a new member of the leadership team (after May 2007), a volunteer must have been an ambassador in good standing for at least one year.
  2. To become a new member of the leadership team (after May 2007), a volunteer must be approved by consensus (unanimously) by existing leaders.
  3. [For a leader to remain active, he/she must] produce a biannual departmental progress report and goals for the coming semester.
  4. Ambassadors may officially censure any one or more leaders. Censure requires:
    - a petition of specific grievances endorsed by a simple majority of ambassadors
    - the leaders to immediately make a public statement regarding the planned course of action to correct the grievances.

What does this mean in practice? A boys club. You are not allowed in unless you are in good standing with the Leadership group, because they hold each and every means to allow or disallow you. Dissenting ambassadors are explicitely discouraged from even trying to apply (“in good standing”), not that they could get in anyway. Oh, wait. There is no application process defined. Never mind. But there’s no official end to a Leadership position anyway, so we don’t actually need candidates. But hey! Ambassadors can censure a leader, right? Uhm. No. Leaders are only required to make a public statement regarding the “planned action” to address this. Case closed. There is no way in and no way to get anyone out. A proper way to do it would have been to let the ambassadors actually vote for their “leaders” every year or so, but I guess that is too threatening for the existing power structure. The current state of affairs is just outrageous.

Transparancy by biannual reports? This is not transparancy, this is PR. We need insight into the decision making process and there need to be tools in place to ensure accountability, not just promises of “focussing on the mission”. We don’t need binannual PR reports.

Funny intermezzo: Look at the Leadership Qualities page. Now have a look at the self-evaluation form for level B registered nurses. E.g. “Teamwork: Interacts effectively and builds respectful relationships among individuals and in teams” (leader) versus “Teamwork: Interacts effectively and builds respectful relationships within and between units and among individuals.” (nurse). Some requirements are copied almost verbatim. So, are we getting leaders or nurses? On a more serious note, this is indicative of the increasing use of marketing speak coming from the Leadership Circle. They’re not talking, they’re making announcements/press releases. This is no way to treat a community run by volunteers. And it doesn’t speak well for the effort put into this document that parts are just copied of the net, it definitely makes it seem like a rushed PR job.

What is all of this lacking?

  1. Real transparancy. Where is the agenda/meeting notes section for the Leadership Circle? Where is any serious timeframe for anything? Biannual? When? In 6 months? Tomorrow? These people have consistently shown an unwillingness to commit to any kind of deadline, which is plain bad leadership. Slipping deadlines? Fine, worst case for that is a bunch of angry people and a bit of stress. No deadline? Not acceptable.
  2. Real representation. Not another boys club system please.
  3. Where the hell is the new NDA? It was announced half a year before the Leadership Circle was even mentioned. It shows you where the priorities are. (Hint: Power, not your average volunteering developer)

Say no to the circle of level B nurses**. Write to them and demand direct representation, transparancy and accountability. Help us make CS more Open and Free.
*: There has been a lot of complaining about using “us vs. them” language, which is just annoying. Raise your hand if you don’t know who “they” are. You’ll know when you’re not part of “them”.
**: It’s called humor people.