This site was archived on 24 April 2012. No new content can be posted. The mailing list remains online and the site will stay in this archived state for the forseeable future. If you find any technical errors on the site, please contact Callum.

SPOF’s as source of income

I wrote earlier at this blog that development at Couchsurfing isn’t the most stable part of the network. Today, lack of communication, as well as a simple programming error made a well respected member of the community leave. This can be read at a post by Thomas, as well as on the original source.

What really amazed me was the reason of the leave: a programming error, and not one, but one of many. I quote:

Another issue that was concerning me were bugs with simple fixes. Europeans consistently use commas to separate dollars and cents. However, many transactions were processed incorrectly, due to the comma. A member would attempt to donate 21,50, and 2,150 would be charged. Then it’s up to the member to notice the error, since we did not mail out receipts. I attempted and notified the LT that we should fix this ASAP, but it didn’t take top priority.

To be honest, I do not fully agree with Thomas stating that this is a scam, but I’m surely interested whether all the money is payed back as it should be. The programming error also makes clear that the creditcard-payments are handled at itself, instead of a payment broker. I’m not very clear if I would be glad to be a verified member…

1 Response to “SPOF’s as source of income”

  • Speaking of development. The current Amb Public:

    i sent a message to CUQ.
    Here the answer:

    Email problems

    Ciao Maurizio!

    We are aware of th problem and we are working on it to solve a soon as possible, is a general problem afecting to all the CSurfers. Thanks for the report!

    Happy Surfing!

    Barcelona, Spain
    CouchSurfing Volunteer

Comments are currently closed.