As of right now, I’m seeing this CSS file included on all CouchSurfing.org pages. That file links to this image. That image returns a 401 authorisation denied error. That in turn causes the browser to request a username and password, the realm is given as “CS”. If a user enters their CouchSurfing username and password, that data will be submitted to functionalfreelance.com.

This is a serious security issues as many users are likely to enter their passwords without realising what’s going on.

As far as I can tell from a scan of the whois data and dns records, there is no connection between couchsurfing.org and functionalfreelance.com. It seems likely to me that this is a hack of some sort, either deliberate or accidental. I hope accidental. Either way, this is a significant issue and needs immediate resolution by CS Inc. I have notified Casey Fenton, Jim Stone and Chris Burley directly of this issue.

“WikiCouch is open to anyone and everyone. It is in keeping with the philosophy of inclusion and open hospitality. We believe in decentralized control, self-moderation and that everyone has something valuable to contribute.”

* Available under the Creative Commons ShareAlike Attribution license.
* Open for editing to anyone. You don’t have to log in – but it’s appreciated if you do – you can also log in with OpenID.
* Independent from the official CouchSurfing organization, but supportive the CouchSurfing community.
* Very soon: a version in French and in other languages if requested by the community.
* We have registered several domains, and there will be a discussion about the domain name where all participants are welcome to join.
* Several nice extensions are installed, and if needed I’ll be happy to install more.
* The costs of running a wiki are very low – to me. No worries about that, I’m happy to take care of the technical and financial aspects of the server.
* In the future we’ll have XML dumps for downloading.

Let me know if there are any issues. And… Enjoy!

Terrible, terrible news. I only hope this leads to CouchSurfing improving the trust systems. I hope they don’t use it to promote verification even more, or make verification compulsory.

This continues what Jim Stone started back in New Zealand all those years ago. A campaign to drive verification revenues ever higher. Given that you only need to pay once to become “verified”, CouchSurfing International Inc rely only on a continual stream of new members to make “donations”. If they can increase the percentage of people “donating”, more money for the coffers.

Perhaps we can subvert this new feature by framing our own profile pictures and adding a different symbol to donate that we opt out of the so-called “verification” system. We could even combine that with a real verification system based on the verification of actual identity and physical location. Food for thought…

I mention this here in the interests of collating technical data on how CS is built.

The site used to be available in the wayback machine, so it would seem that somebody at CouchSurfing International Inc has specifically requested that the site be removed from the archive. Is there any legitimate reason why such a request would have been made? Personally, I can’t think of any.

I guess that if we can find uses of the term “couchsurfing” before the incorporation of CS Inc, that would provide a basis to challenge the trademark registration. Does anyone have references to such uses?

Is this an issue worth pursuing? Comments on a postcard…

I’ll bet some clever bod thought this would stop our mirror blog. Wrong! It’ll take more than a little inconvenience to keep us pirates down. I’m pleased to report, that after a brief outage, the mirror blog is now back in full working order, with full post text.

So if you want to read the blog in your feed reader, subscribe to our feed instead, and get the comments!

We have won the battle, but I suspect this will not be the end of the war. As a Sun Tzu disciple, I have studied the enemy closely. I have anticipated their next seven moves. Fear not, their incompetence will not stand in the way of democracy and freedom. The pirates wil overcome their foolish attempts to quell free speech. Vive la revolucion!

Unfortunately, comments are not allowed on the blog. To be more precise, you must be logged in to comment. But registration of new users is not allowed. So in effect, only those with permission can comment. Let’s hope this will change soon.

However, as a quick alternative, I propose to create a mirror of the blog content, with the same open-comments policy we use here at OpenCS. It’s fairly trivial to set up, and would allow open debate on each post. What do you think? Please provide a +1 or -1 in your comment if you think it’s a good or bad idea.

My idea is to offer people a way to support CouchSurfing financially, while also supporting the ideals of OpenCouchSurfing. That’s the basic premise.

I think it could work as follows. We create one or more funds or trusts. These funds are clearly constituted. They exist to support the work of CouchSurfing, within certain conditions. Rather like the government supports universities in the UK, but the money comes with requirements. The universities must behave in a certain way to be eligible for the cash.

A simple example might be server costs. We could create a fund to pay for CouchSurfing’s server costs. So long as CouchSurfing International Inc submits invoices for these costs, the fund would reimburse the expenses. This is just a simple example.

The underlying concept is to give members a way to financially support CouchSurfing, while still upholding the principles of OpenCouchSurfing.

We could also provide a mechanism for members to display and verify their donations. For example, images which could be inserted into the user’s profile, showing how much that user has donated. This might help to spread the message amongst members. In effect, we would be creating an alternative to the CouchSurfing verification system.

This is very much an idea right now. It needs considerable research and discussion before being implemented. Please share your thoughts at this early stage. Can you see merit in the concept? Would you be willing to donate money through such a framework? All feedback will be appreciated.

I never thought the denominators for the trust value made a lot of sense for the friendship links on CS (especially when translated, I don’t really know how to best translate “I somewhat trust this person” into my mother tongue). Still, there seems to be a definite trend of linearly (in time) decreasing trust on the Quality of Service page. It would be interesting to compare this to values from before and do a deeper analysis. The “average quality” doesn’t seem to be changing significantly on the other hand, maybe slightly going up? Possibly because it’s actually visible to the receiver.

Joe Edelman wrote the QoS code, and wrote to me:

Wow, that *is* interesting!

So the avg trust is calculated among introductions added in the last
week that are reported as due to CS and in-person. So it’s not because
of virtual users, and it’s not because CS is accelerating and includes
less pre-existing friends.

The only confounding factor I can think of, is that it doesn’t take the
“date you met this person” field into account — a lot of people don’t
fill it out, or don’t fill it out correctly. So it includes
introductions that are finally being reported from the past, as well as
those that actually occurred that week.

We could be seeing an ever-greater percentage of weirdos from the past.
You know, those random people that blew through a collective, and much
later are friending everyone. And the people they are friending hardly
remember them and so don’t trust them. This would be a result of social
graph “fill-in”, perhaps as a kind of recoil from expansion last summer.

Or, perhaps it’s an accurate result, and as CS grows, people that meet
find they have less in common, since CS includes more demographics.

In that case, it could be interpretted as a *positive* result: perhaps
the ideal would be to take people who DON’T trust each other INITIALLY,
and give them POSITIVE EXPERIENCES such that later they DO trust each
other, or they start to trust other people from a new demographic MORE.

Let’s just hope this trend does not continue. If it would, the average trust would be zero by the end of 2010.

In the meanwhile, some active work can be done on designing and implementing a trust system from scratch on BeWelcome.

The data:

year   week introductions users  quality  trust

2008    16         6625   3890    1.526   0.370

2008    15        14238   7345    1.506   0.377

2008    14        14818   7591    1.490   0.379

2008    13        16520   8201    1.527   0.388

2008    12        13895   6952    1.500   0.387

2008    11        12252   6291    1.479   0.379

2008    10        12303   6490    1.493   0.392

2008    09        12796   6482    1.480   0.382

2008    08        11336   5875    1.483   0.376

2008    07        12484   6408    1.486   0.391

2008    06        11778   6215    1.469   0.409

2008    05        11201   5945    1.453   0.406

2008    04        10570   5998    1.479   0.415

2008    03        10757   5983    1.489   0.410

2008    02         9560   4872    1.503   0.410

2008    01        13972   6425    1.484   0.417

2007    52         7749   4279    1.476   0.414

2007    51         9332   5118    1.467   0.421

2007    50        10975   5500    1.480   0.422

2007    49        10309   5632    1.454   0.415

2007    48        10664   5500    1.454   0.413

2007    47        10335   5734    1.487   0.425

2007    46        10835   5762    1.492   0.429

I think the first step is to identify areas or projects which can make a positive difference to CouchSurfing. A great example is the recent idea to create elected ambassadors. I think that was a great idea, and if it takes off, will make a really big impact on CouchSurfing.

I have more thoughts to share on that, but I will share those in a new post. I’d like to keep the focus of this post simple. What can we do to make a positive difference? Please share your thoughts, as a comment here, or as a whole new post. If you have any trouble creating a post, contact myself, Kasper, Anu or Thomas.

Let the brainstorming roll…

Firstly, I don’t think CouchSurfing is nearly as dangerous / mind controlling / cultish as Scientology. I’m highlighting similarities, not suggesting they are the same.

For example, Jon Atack states that Scientology orders followers to “disconnect” from “Suppressive Persons”. Disconnect means to break all contact with a person. “Suppressive Persons” are anyone critical of Scientology or L Ron Hubbard. It seems like there is a similar practice going on at collectives. Members who speak publicly about CouchSurfing seem to go quiet very quickly.

Other similarities might include:

• Very long working hours
• Closely confined working conditions
• Limited contact with the outside world
• Attacking of anyone critical of the organisation or its “leader”

This ties into Thomas’s earlier post “Is the Couchsurfing collective a cult?”.

From Atack’s article, I then read about Deprogramming and Exit Counselling. It struck me that perhaps we could learn from these techniques in dealing with current CS “volunteers”. Just to be clear, I’m not proposing that we start kidnapping people!

I think it would be useful to learn from the practice of Exit Counselling. I think it would also be useful to learn about how to approach cult members to discuss their situation. I think these techniques could help greatly in dealing with core CouchSurfing “volunteers”.

This might sound like crazy talk. It seems logical to me, but I’d welcome any comments / criticism / feedback. I will do my best to ignore inflammatory comments or trolling.

As the membership continues to grow, the potential for abuse also continues to grow. I think this situation must be brought to a head as a matter of urgency.

My proposal is to start a CouchSurfing legal fund. A financial fund where individuals could choose to donate money. That money would be used to pursue legal action against crimes perpetrated by CouchSurfing International Inc and Casey Fenton.

I think a number of issues would need to be addressed prior to any donations being accepted.

• The constitution of the organisation / fund
• Who would direct the legal action (I propose Pickwick as a core figure, if he accepts)
• How lawyers would be appointed to carry out the action
• Specifically, what action would be taken

Pickwick has diligently researched the legal constitution CouchSurfing. I think this work has made the greatest progress towards the goals of OpenCouchSurfing. I believe this area of work should be financially supported on a larger scale.

To start the ball rolling, I, Callum Macdonald, pledge $100 to this fund. I’ll make the actual donation once the fund is in place.

I warmly invite you to share your opinion, and if you feel appropriate, make a financial pledge. (Dislcaimer, financial pledges will be entirely voluntarily, so any commitment you make here is not legally binding.)

We’re researching which visa type collective volunteers will need.

Later in the same paragraph:

CouchSurfing will ensure that all participants are in Thailand on the legal and appropriate visa, and that they are able to stay for the duration of the Collective.

The collective is due to start on 1 December, that’s in 6 days. Yet apparently they’re still researching visas? If I had volunteered to go to Thailand to participate, I’d expect to know by now what visa I need.

Volunteers are required to stay for a minimum of 2 months. To stay in Thailand for 2 months you need a visa, and you need to get that visa before you arrive. Visas on arrival are for 30 days and getting to the border and back can be costly depending on where the collective will be held.

I hope the volunteers are aware of the situation and have considered the consequences of volunteering for CouchSurfing, I fear most have not.

What was missing, as usual, was any sort of external verification. Casey helpfully provided a link to the Wikipedia page on 501(c)(3) status and an irs.gov page for those eager to learn more. Neither of these links have directly relate to CouchSurfing, nor do they do anything to confirm CouchSurfing’s current legal status, or confirm that any application for 501(c)(3) status has been filed.

There was no link to a copy of the paperwork, no postal tracking number, no evidence whatsoever that anything has been filed anywhere. There was no copy of any filed paperwork regarding CouchSurfing’s current status, no links showing that “non-profit” status cannot be easily revoked in New Hampshire. As usual, we are expected to trust our “visionary leader”.

Personally, I think it’s clear that Comrade Casey felt the pressure from Pickwick’s legal questions, and the openCS campaign in general. The response was as usual, ignore, ignore, ignore, then organise a seemingly unrelated press stunt to make people feel better without actually proving anything.

In conclusion, until I see independent confirmation that CouchSurfing has filed for 501(c)(3) status, I will consider it a possibility at best. It is clear to me that the CouchSurfing leadership cannot be taken at their word.

The full email follows…

Dear Sucker,

This message is to give you an update about the technology behind the CouchSurfing website. We’re making exciting improvements to our website hardware, software, and volunteer Tech Team that we want to make you aware of.

On Thursday, November 9th, at 1:00am in New York, 6:00am in Paris, 10:30am in Delhi, and 4:00pm in Sydney, the CS website will be unavailable for a brief period of up to 4 hours while we install new hardware that runs the website software. This necessary downtime will replace some outdated hardware and improve the site’s speed and reliability in order to keep pace with our growing membership. To prepare for this down time, please make sure you write down or print out any important information you may need during the outage.

Thanks to your support and enthusiasm, CouchSurfing is now the largest website of its kind, with over 60,000 people using the site each week and over 10,000 members meeting each other face-to-face each week! We’re taking action in advance to prepare for the needs of our growing community. As we make these upgrades during November, you may experience other unannounced website outages, but we expect these to be few and brief.

CouchSurfing’s volunteer Tech Team has been acting literally around the clock from several time zones to fix the issues effecting our email delivery system. For several days scattered over the past few weeks, emails were delivered up to a day late, and we understand the frustration that can cause. We’re happy to report that the Tech Team now has the issue under control, and we thank them for their determined efforts.

Thanks also goes to our new Tech Team Coordinator, Weston Hankins. Bringing Weston on board has been a huge score for CS. Weston has previously worked for automaker, Daimler Chrysler, and he co-developed core aspects of the Microsoft Windows operating system. He was willing to leave his high-profile employers and volunteer for CS because he shares our mission and love of travel.

Providing CouchSurfing’s free service depends on the amazing output of our dedicated volunteers including Weston, the Tech Team, and many others. We’re always seeking more help to continue to provide members with excellent service.

If you are a professional Linux system administrator with several years experience and knowledge of distributed file systems, load balancing, or database replication, please contact us.

We look forward to providing all members with improved website performance and reliable email delivery in the next month and into the future.

Happy CouchSurfing,

–Casey Fenton

Who is currently on the CouchSurfing payroll? (updated)
Casey Fenton, starting midway through 2005.  Jim Stone and Mattthew Brauer starting in the summer of 2007.  Their roles are Volunteer Coordinator and General Manger, respectively.  Casey has now taken on the role of CIO and Tech Team Coordinator.  No one else is on the payroll.  A new developer may be contracted full-time in November or December of 2007.

From the general manager,  10/04/07 5:51 am, in the private Ambassador group:

I’m the General Manager and one of CouchSurfing’s four paid employees.  I’ve started maintaining a blog, and I invite you to read it if you’re interested in learning more about what I do and what the Leadership Team does.  I hope this will allow you to be more informed and better connected.

I’ll spare you the link to the blog…

Not to try and stop Pickwick, but whether to encourage him to work under the banner of OpenCouchSurfing or whether to keep a distance between the two.

I’d like to warmly invite people to share their views here. I’ve also started a similar discussion on the mailing list.

My original intentions for the CS Guide were to make it into an alternative of Wikitravel, not a lower-quality spin-off. But if this is the direction chosen for the CS Guide I suggest using a Creative Commons ShareAlike Attribution license for the entire wiki (or at least for the Guide) instead waiting for legal action.

Ulf: “brought up only to be able to point out (once more) to how that mean, mean LT has not come up with them!!!”

How do you know? I brought this up because innocent volunteers were made to violate Thai law and risk jail, and I decided to do what I could to stop it.

Ulf: “I wonder why those authors would not first of all contact the organizers, tell them about those concerns”

How do you know they didn’t?

Ulf: “an appropriate amount of time to answer (2 weeks)”

It doesn’t take two weeks to answer “are you aware that a business visa and work permit are required?” In two minutes you can say either: “Yes, and we’ll brief all applicants fully”, or: “No, good gracious, thanks for telling us, we’ll check immediately, any more help you can give?”

Ulf: “that mean, mean LT”

Some who’ve met the people came here with pain, disappointment, and feeling their trust betrayed. I’m not one of them. I don’t know anybody.

From an outside view I think something happened I’ve seen many times, as consultant, and as participant, in new political parties, family businesses, charities:

The founder generation leaves a second generation power vacuum, by appointing mediocrity, so that their own power isn’t challenged, and their own glory doesn’t pale against real professional competence. I don’t think they are mean. I think they are overwhelmed by their responsibilities.

Because they don’t have what it takes to do this job they don’t react professionally, but try to lie when caught blundering. And when caught lying, they feel with their backs to the wall and try to bully. The inappropriateness of those acts backfired, so the strategy now is to be silent or evasive. It’s neither wicked nor original. It’s human nature. It comes from making inept appointments, in an inept organisational structure.

Since a management style has been established that sidelines criticism by applying naked power unchecked, change will only occur if and when there is a sense of real crisis. I would have preferred it to be an internal crisis, brought on by a ‘rebellion’ here, about censorship or communication, rather than something that puts volunteers in a Thai jail, or leaves surfers stranded all over the globe should the site go down (again).

But I no longer hope for the ‘internal crisis’ option. Non-communication from above, most noticeably from Casey (the only voice that counts), and the resulting tedious repetitiveness of criticism, has left people with nothing else to talk about than each other, and that seems to have worked regrettably well. All are at each other’s throats, and blaming each other for it too. The issues fade.

It’s like the man shouting: “Move, Liz! Car coming!” and she replies: “Not in this tone, Henry!”

Copied with Pickwick’s permission

CouchSurfing now has 4 full time, paid members of staff. That’s a 300% increase in professional resources within the organisation. What exactly are all these professionals doing?

Here’s a few things they’re not doing which they could be doing.

• Publishing finances, up to the minute (it’s really not hard)
• Getting 501(c)(3) status (again, really not hard)
• Publishing LT meeting minutes (extremely easy)
• Getting a new NDA sorted (seriously, it doesn’t take 15 months)

Perhaps they’re too busy partying, having threesomes, burning da man, banning people from the wiki, spreading the verification disease, etc. Who knows eh?

The Wiki is meant for EVERYONE to edit and not a place where permission is needed. I loved this kind of info and was glad to see more discussion about what needs to be understood by more people and then actually seeing it going somewhere. The Wiki is the end-all destination but it certainly is a step in the right direction.

• CouchFinder: “Choose any location on the glob, specify a within-range and click search. This handy tool will show you all couches within your chosen area.”
• Joined Members: “A little tool that, provided any CS group-id, will list the last recently signed up members in chronological order”.

I wonder how far this approach can be taken though…

Now I’m trying to get the profile export tool somewhere in a public space, so that it can be added.

Another Hyperboard was opened by “Mentor” with whom I’ve been in touch through email and chat, without knowing his or her identity. Mentor had also set up thecouchsurfingbuilding2.hyperboards.com, which was a huge collection of messages, and random information, with funny and sometimes harsh comments. In the beginning I think it was kind of silly, but I gradually started to appreciate the board. So I wasn’t happy when I saw it was closed a while ago.

Now Mentor is back with a new board: opencouchsurfing.hyperboards.com!

October 2nd Addition

Apparently the opencouchsurfing hyperboard, which is not accessible anymore now, was not started by Mentor of thecouchsurfingbuilding2 hyperboard. Also, as you can read in the comments on this posts, Mentor never took part in the public discussions that are OpenCS. Let’s discuss it on the mailinglist first if you think a public OpenCS forum is a good idea,

It’s finally time to let go of all my remaining ties to volunteering in CouchSurfing, a few words about the why, if you will…

It wasn’t a bad year (1) In fact, it was a very good year. How often do you get a chance to see the world, settle down a bit in places, work for the things you believe in and meet the people you’ve been craving to meet all your life?

I’m still coming to terms with my feelings of this year, and CS more specifically. There’s a strong component of unjust treatment, and many questions which are to date not answered. I could probably write a book about all this but this will have to wait until a later date (you might want to check here in the near future though (2)

There’s definitely some anger: after all, I started doing CS work after already been burned once in a volunteering setting (3) and for this reason really did not want or need a second similar experience. However, I got one. What makes me angry is not the “wasted time” itself, it’s more the fact that had I known the fundamental attitudes (4, 5) of the leadership a year ago, I would probably not have started volunteering to such an extent – my anger is more directed towards concealing these attitudes (with lack of real communication there was no way of telling what the admins were thinking) rather than having them in the first place – for at least it would have offered an opportunity for me to choose if these were the kinds of people I’d like to work with (or as it seems, for). This by now almost feels like purposeful deception to lure in willing volunteers (6).

There’s also sadness: thinking of what might have been, the possibilities for creating real difference, all in vain. And not because people, the community didn’t want it, they were ready to take CS to the next level, to decentralize (7) along with the mission crafted up after the big crash of 2006 (7, 8 ) to create a better world, one couch at a time. No, it was the attitudes of the leaders, lack of any real communication by them, lack of meaningful, respectful dialogue with the community or even volunteers who are actively striving to make things better that stopped (sometimes even reversed) (9) the momentum of the community to decentralize itself. I also feel sad that this potential of the community was never recognized by those in power and that corporate structures, top-down management and weeding out all possibility to self-organize were seen as the only way to go forward – where’s the space for diversity, more bohemian attitudes towards life and independent thinking that are very present in the spirit of this community?

But there’s (always?) a silver lining: if it wasn’t through CS, it would have probably taken me years longer to find the people I connected and hope to continue working with (some, though by means not all of them here: 10,11) to create a better world, one whatever (Line of code? Guest bed? Idea? Freedom?) at a time!

I’d like to thank all the great people I have worked with and met on my 21st century version of the”Grand Tour” (11). Regardless of my issues with the leaders at the moment, I believe the rest of you are still good people and deserve far more credit and appreciation than what you’re given now.

Finally, just a fair warning from someone who cares about all of you: please keep your eyes open before jumping in the deep end with CS or if you’re there already, and don’t stop asking the questions (13) in case there’s something worrying you…

Goodbye, and happy surfing,
Anu

1. http://anujossain.blogspot.com
2. http://www.opencouchsurfing.com/author/anu/
3. http://anujossain.blogspot.com/2007/09/dj-vu.html
4. http://www.couchsurfing.com/group_read.html?gid=7161&post=329495#post332871
5. http://www.couchsurfing.com/group_read.html?gid=7161&post=329495#post331893
6. http://www.opencouchsurfing.org/2007/08/22/follow-the-money/
7. http://www.couchsurfing.com/recovery_page.htm
8. http://www.opencouchsurfing.org/2007/08/23/the-beginning-of-the-end-of-cs-20/
9. http://wiki.couchsurfing.com/en/Idea_to_feature:_lessons_learned (original)
http://www.opencouchsurfing.org/wiki/Idea_to_feature:_lessons_learned (backup)
10. http://www.bevolunteer.org
11. http://www.crashatmine.org
12. http://en.wikipedia.org/wiki/Grand_Tour
13. http://www.couchsurfing.com/group_read.html?gid=429&post=379068

So, what is the current status? Why hasn’t there been an annual report of 2006? As of this day, is there more variation in the official positions of CouchSurfing International Inc.? We were informed that Dan and Seb are members of the board now, but before January 2007, when Casey announced that he was the only member of the Board, many people thought that all 4 Founders were on the Board. Or not? We can’t know, since…

More burning questions:

• Why did CS  (or rather Casey) pretend to be a 501(c)(3)?
• Are there bylaws? And if so, what do they look like?
• How can we get more insight in the situation? Is it possible to get informed about organization at US government instances, e.g. the IRS, or the N.H. Dept. of Revenue Administration?
• And why is there not more public information?

With the nauseating smell of deception all around, it’s probably about time for Casey Fenton to start thinking about disclosing some more of “the facts”.
Disclaimer: Do not believe everything you read here. But do check out the links.

There’s a great sense of community, a great PR image, a wonderful “feeling” when reading about CouchSurfing. It’s a feeling that Hospitality Club and BeWelcome definitely don’t have. It’s more bohemian, more offbeat and quirky, yet somehow more mainstream.

Casey struck a great balance between the hitch hiking “true” traveller and the mainstream. CouchSurfing appeals to people from all walks of life, and that’s undoubtedly because of Casey’s ability to pitch it well.

In many ways, this makes it even more tragic that Casey chooses to run the organisation in the way he does. There’s such a huge opportunity to do something really, trully exceptional here. Unfortunately, it’s being stifled by the closed door, backroom politics style of leadership.

So here’s my question. Can we create the same magic in another network? Can we recreate that wonderful bohemian feeling in BeWelcome? Or CrashAtMine? Or a whole new network? Or is it something uniquely Casey that can’t easily be copied? Is it a quality that can’t be replicated?

Personally, the campaign for a more open and accountable CouchSurfing organisation makes perfect sense. But to many members, it seems irrelevant. I think if we can find ways to relate the message to the average CouchSurfer, we’ll be able to take the campaign to the next level.

I warmly invite you to share your suggestions here or on the wiki.

If you’re active in the CS groups you probably found out that it’s not allowed anymore to discuss politics and policy in the Brainstorm groups. Threads are moved to the newly formed Politics and Policy group. Since groups are ordered by number of members, it is not so prominent yet, but with 39 or 42 members (39 on the group page, the number 42 can be deduced from Casey’s profile; and I hope this is just a normal bug) in its short period of existence it is a sign that couchsurfers do care about the politics of this organization. You can help by joining the Politics and Policy group, so that it will be a bit more prominent (hint: you can set it to “No Communication”, if you don’t want to be on it at all times, that’s how I set all my groups, and that’s how I found out that someone kicked me out of Brainstorm and then joined me again).

If you haven’t already, please fill out this survey about the questions that will be offered to the Leadership Team. And although I would have posed them in a different way, I think the most important questions are:

• Are there any full bye-laws of the corporation, further than the Articles of Agreement, or a draft thereof, and if yes, will you post it?
• Are you willing to adopt a clause in the corporate bye-laws that irrevocably dedicates all assets to charitable purposes?
• Is there any draft of the 501(c)(3) application (Form IRS-1023), and if yes, will you post it?
  

But of course, just pick your own favorites. You can choose 20!

Yesterday, I loaned two American girls a key to my house. I had met them about 30 minutes before that. They followed me home from the train station, happily handing over parts of their luggage to relieve their own back. None of us asked for passports, identification, or anything. They are 19 years old. If you would try to explain this to an average person, they’d probably declare us nuts, but they would be mistaken. It is pure and simple “trust by default” and an extremely refreshing feeling considering the world we live in.

Oddly enough, it appears that for the organisation of Couchsurfing, this basic principle of trusting each other has been completely turned on its head. Of course, the most obvious and glaring distrust is between people in the leadership team and anyone critical of them. We have come to the point that practically any statement critical of the leaders results in the commenter being filed under the “haters” category, which can only happen if CS leaders like Jim Stone or Matthew Brauer distrust any interested volunteers by default. Worse, they have taken actions in return that can only be interpreted as defensive (moving of threats on forums, taking away rights on the Wiki, etc etc).

If you look at the organisational structure of Couchsurfing, you will notice that “distrust by default” is present everywhere. You cannot become ambassador if the already established ambassadors don’t explicitly trust you and it is very obvious they have a very different standard for that than they would as CS hosts. Worse still, you can’t ever become an admin or a leader if Casey doesn’t trust you personally and his criteria are, to say the least, murky. What do Jim and Matthew have in common which makes them elligable for this top position?

1. A long term relationship with Casey.
2. Americans.
3. A fondness for partying hard*. (Burning man, etc.)

*This is something we hardly ever talk about, but common knowledge for anyone who’s been to a collective. It’s one of those unspoken truths that everyone seems to avoid on OCS, because it can easily be interpreted as a personal attack. To be clear: I’m not making moral judgements here about how they spend their free time (hey, go nuts!), but it does worry me that the organisational top is held together by this. However juicy the rest of the gossip is, I’m happy it doesn’t appear here.

Perhaps, and this is speculation of course, this situation has to do with some fundamental aspect of Casey’s psyche. If anything, the structure of CS is a reflection of his personality. And aren’t Jim and Matthew merely “channeling” Casey’s fundamental distrust, while of course taking it a bit further than Casey ever did? The fact that Casey started a trust network doesn’t have to be a contradiction to this, it could easily be an overcompensation on his part.

I don’t expect Casey to suddenly see the light and invite “us” into his castle. This would require an almost superhuman effort. But, something will happen eventually. Maybe something or someone will “break” eventually. (Casey has quit the project before, he might do it again.) Maybe people will drift off in separate directions.

The only thing I can hope for is that – somewhere in the future – the Couchsurfing organisation will reflect the one thing that it’s members rely on every day: trust.

Have a great weekend. Thomas

Mikky:

found a member recently who sent the money but when i verified her, she had her profile already deleted, guess we should refund her the money.
right?

Mikky

Jim:

We only refund when asked to do so.

Jim

Mikky:

 would you (“we”?) qualify this as fair, serious and professional behaviour?

i would call it a second class behaviour

+ it doesn´t fit to all the wannabee speech…

“we” might wanna reconsider this

Mikky

Jim:

As far as I know this person has not asked for a refund. It’s not up to us to decide that they suddenly want their money back unless they ask for it. What do you not get about that?

I don’t appreciate your tone here, Mikky. If you have a problem with me please try to learn to be respectful of your other teammates and take this out of this group where we can deal with this privately.

Jim

Mikky:

well i asked a simple question if CS will follow a professional well will spirit of fair trade

you gave a simple answer

easy as that

i don´t think that your privat appreciations are a topic here.
feel free to email me and i would gladly inform you what RESPECT is all about.

Mikky

CS is “accepting applications for a small number of specific positions, including a full-time House Manger whose airfare to Thailand will be paid by CouchSurfing.”

I hope the Leadership Team is aware of the very strict laws in Thailand.

Can CouchSurfing International Inc ignore this movement forever?

Apparently there is a way for Casey to sell out, as long as the bylaws are not sorted out properly. Of course, these are currently far away from public scrutiny.

As Callum wrote:

I think the key question for Casey / LT therefore is about the company byelaws. How was the company incorporated and are there any provisions for changing the company status? Without that information, I am of the opinion that if 501(c)(3) status is ever achieved, Casey could voluntarily remove that status, pay the relevant tax, and then sell CouchSurfing.

~ Oscar Wilde on CouchSurfing

After Jay Wellingdon Couch invented the couch in the year 1895 people have come up with many uses for this remarkable device. Couchsurfing is one of these: the act of taking a couch and jumping off a big cliff, usually they run after the visionary couch lemming. This is called “the mission”. For this reason Couchsurfers are not known for their old age. They usually tend to flock with other would-be couchsurfers in small congregations. Bigger congregations are also known to take place sometimes, which can have detrimental effects on the couch populations in some areas, especially in places where there is sea and lots of couches to steal. Anyone critical of the mission is usually thrown of the cliff anyway.

Some people just can’t get enough

There is even an organization and a website dedicated to this act of surfing couches, but most people on this website only watch other people surf with their couch. This is usually called interspecial understanding, though only few people really understand the deeper act of understanding other species.

Because not everyone owns a house next to the sea it is also allowed to burn yourself on other people’s couches. Couchsurfers frown upon financial transaction and judge each other on the “size” of their “couch”. Because of this, it is not a dating site.

Some couchsurfers are only just fakers and prefer Burning stuff. The Leadership Team of the organization are known for their yearly gathering at this festival. Sometimes they also practice the act of burning dog. During these events they often honour Host, the Greek god of hostility. The relationship between the visionary couch lemming and the leadership team is not quite clear, as the existence of them belongs more to realm of mythology – besides these, rare sightings of popes and cardinals carrying yellow flags and chanting hymns of the long-lost holy couch have been reported.

“Participate in creating a better burn, one couch at a time” – quote by visionary couch lemming, circa 2007 (unknown origin)

Tom Cruise showing Oprah how to properly use a couch.

In 2007 a splinter group of unhappy couch surfers, led by Tom Cruise, started OpenCouchSurfing, a terrorist organization entering people’s homes to slice open couches and hide themselves for unexpecting old ladies. They made the news in many places, especially in Nelson, a picturesque little town also known as the Florida of New Zealand, where many old ladies where found dead – with their couches slit wide open. The crazed couch surfers become especially violent when they hear the phrases “No worries” and “You rock!” – or the now infamous “Big hugs” – a phrase bringing along a series of gory massacres across the globe after its introduction to couchsurfer lingo.

Other related notorious organizations are Hostility Club, BeHorny and CrashAtMines (aka CrashAMime), all of which serve the noble mission of hostility ie the act of worshiping Host.

From Uncyclopedia, available under the Creative Commons Attribution ShareAlike NonCommercial license

I think there’s an important lesson for volunteers to learn here. Don’t sign unless you’re happy with what you’re signing.

It’s impossible to say how things could have happened if people had made different choices, that’s not my purpose here. I’m looking forward, both to new CouchSurfing volunteers and to other NDAs. If you’re not happy with the terms, don’t sign them. A verbal agreement to change the terms later simply doesn’t cut it.

I held off signing the NDA on the basis that it would interfere with future businesses I might be involved in. Now, I’m glad I made that choice, because it seems clear that CouchSurfing (Casey) have no intention of producing an NDA I would be willing to sign.

As someone who was present in Montreal during the week of the crash, I can add some detail to the Captain’s behavior in those days.

We have been told that the particular combination of events leading to the crash (“The Triple Storm”) was highly unlikely, but even if accurate this excuse for the disaster obscures the fact that the organization’s extreme dependency on Casey in the technical area was a great vulnerability to the organization, and a disaster waiting to happen.

I believe this dependency was not due to the lack of willing, trustworthy and qualified members to spread the responsibility among (and thus provide redundancy and checks and balances), but to Casey’s intention to maintain control of the website and thus, in part, I strongly suspect, justify his privileged (and salaried) position. i.e., If others were doing all the work Casey was doing voluntarily, then it would be harder to justify being the only salaried member of the organization.

If the major crash was unavoidable (we’ll never know for sure), certainly many of the chronic server problems since then, that at times put members traveling in foreign countries at greater risk, were really a direct result of Casey’s policy.

A few days after the crash, Casey terminated the Couchsurfing Project. He did not discuss this with any of the members at Montreal that I talked with: people who had traveled from great distances at their own expense and on their vacation time to answer the call for community participation. It was as though in Casey’s mind, CS was the website and with the website gone (in his opinion) there was no CS.

But most of us there understood that CS was not a website but a community. The Community still existed and needed to come together for each other more than ever. Especially, there were members out on the road, traveling in foreign countries, using the website to make contacts with hosts as they went, many on a low budget who couldn’t afford to just start staying in hotels. It was the beginning of summer, and many others had made vacation plans based on CS. These people needed our help and support. Casey abandoned them.

I was stunned by Casey’s behavior. Not knowing him, I just assumed that there must be factors I did not know of, and gave him the benefit of doubt.

There was a leadership vacuum immediately following the termination, as Casey was absent for much of the time. Members were dazed and directionless, wondering if they should just go home. I organized some meetings, as did Heather. I proposed that the first order of business was to take care of the members. I suggested that we set up message boards on some free site so that members could at least communicate with each other. All agreed and we got to work right away.

Once we were set up, there was only one problem: how to let members know about the message boards? We knew that the home page of couchsurfing.com was still working. So all we needed was an announcement with a link to the message boards put on it. It took about a day to find Casey and get him to put the link in place. No one else could do it because Casey was the only one with the password to the servers.

The next order of business was to get the website back up. While Casey was still out of the picture, we made a group decision to bring back CS any way possible, however long it took. This was the true beginning of CS 2.0.

We knew that the software was not lost, only the data (i.e., members personal information and friendship links). So, the website could be restarted quickly, but members would have to re-register and re-establish their friendships. If this was the only obstacle, I could not understand why Casey would shut down the organization, unless perhaps, he was burnt out and just wanted to be done with it.

One thing very crucial here is that Casey did not offer the community access to the software. We could have quickly (in a matter of a couple weeks at most, which is how long it took anyway to restart the site with salvaged data) brought the site without the data. There was a tremendous, self-organized offering of support from programmers all over the world. They even formed themselves into teams and began extracting member data from Google’s caches. This was the community I was proud to belonged to and wanted to support.

It was clear that Casey considered the software to be his own property, not the property of the community, and he was not willing to just give it to us. The Captain had abandoned the ship and took the steering wheel with him, being willing to let the ship sink rather than give up control and let others save the ship.

In this crucial meeting, I personally committed to take the responsibility to rebuild the website myself, if necessary, but was sure many would help in the effort. I would have done it free of charge and claim no ownership of it. Also, I would have always been accountable to the community, and followed their guidance and stepped down if they asked me to. But I was a new member, and did not have a reputation within CS. Heather, who was an Admin, argued that “we have to get Casey back on board”. She held sway. I did not know at the time that she was romantically involved with Casey (or so I have been told), as this was kept discreet.

Over the next few days, pleas were made with Casey to come back, led by Heather, although, at least, the group insisted that the new CS must be different from the old, and that there should be much more emphasis on member participation. Casey agreed to this. In Heather’s word’s: “CS should not be about just one person”. Heather even expressed that the crash was a blessing in disguise, and urged that the recovery be delayed if necessary to ensure that fundamental changes were made and that CS did not just return to business as usual.

Casey tentatively agreed to explore the possibility of reviving CS, and when he began to have success recovering the data, resumed control over the project. I was relieved at the time, because Casey’s return meant that I could go on the vacation I had planned. But now I realized that those few days were the one chance for CS to become a truly community-based self-governing organization. The seeds of the demise of CS 2.0 were planted almost as soon as it began.

John

On June 19th, I published a analysis of the CS finances (sheet) , predicting that CS (technically it’s actually just Casey) would be able to hire 3 to 5 extra “employees” by the end of this year. It happened a lot quicker than I thought however (Jim Stone and Mattthew Brauer got hired as well as a thus far unannounced and unnamed developer). This is the part where I say “See! i was right!” and continue speculating.

Let’s have a look at where this money comes from. As far as we know, there is only one source of income for Couchsurfing: donations. This is logical, since there are no banner ads, no paid subscriptions or anything and Couchsurfing has been unable to register as a 501(c)3 organisation in the US so far, which excludes the organisation (actually, just Casey and his friends, since there is no officially elected board) from US government money.

But! Surely people that (mostly) like to travel cheaply cannot afford to collectively donate over 150.000 $ a year (projected for 2007)?!? You’re right. They aren’t donating, they are “getting verified” at 25$ per person (or less if you can prove you live in a poor area of the world). Verification is essentially proving to CS that you are who you say you are and nothing talks like money. If it was just verification they were offering, money wouldn’t need to be involved. I’ve heard of CS meetings where you could bring a passport and 25$ to get verified by an admin. Why would you need to pay if you could just show your passport and be done with it? Because, of course, this verification/donation scam is the main revenue stream for CS. Yes, a scam. If CS was genuinly interested in getting people verified for “security reasons”, a showing of passports would be more than enough. However, I have thus far never met anybody who was able to get verified without paying cold hard cash. The administrative cost of sending you a “verification code” is also negligable, a 2$ “donation” would be much closer to the actual need since all the physical posting is done by volunteers anyway.

In and of itself, this verification/donation scam is mostly harmless, even if the “sliding scale verification” is pretty cynical if you really think about it. (We’re asking people to pay as much as they can affor, so they can “prove” their identities and get the same benefits as those who can afford it, how’s that for intercultural understanding.) I mean, even I fell for it and payed to get verified. Then why is it such a problem?

The trouble is that verification money scales directly with new subscriptions to CS. This in turn means that CS can only continue to afford paying people like Jim Stone if people keep registering (and verifying) at the current rate. This definitely explains why there is so much “verification spam” on CS (visible when you haven’t “verified/donated” yet). If at any point the amount of new users starts to slow down, verification/donation money will automatically slow down as well. If CS ever hits the peak of possible subscribers, income will fall, rapidly. Subsequently, Couchsurfing cannot afford it’s employees anymore and soon it will be in real trouble.

How likely is this? Well, Hospitality Club seems to have hit it’s high point already, with subscriptions slowing down significantly. We can only assume that it’s only a matter of a year or 2 (at the most) before the same thing happens to CS, since both organisations tap more or less the same userbase.

At that point – as they say – things will start falling apart. CS will be practically forced to work with volunteers again at the “top of the food chain”, which no doubt will cause enormous amounts of stress on the tightly formed group that is privately running CS right now. Note that Casey is not preparing “his” organisation for this. It doesn’t appear that any of the donation money is being saved (for instance by not hiring Jim and Mattthew but opening a savings account) and long-term thinking doesn’t appear to be a strength of the organisation anyway. Couchsurfing is technically running on “borrowed” time, on finances that will only last as long as new users keep coming in.

An organisation like CS almost has to run on volunteers, unless it drastically changes its business model. So, either we see banner ads, “payed subscriptions”, “golden accounts”, regular “donation drives” or whatever or we’re going to see a financial breakdown. When that happens, and it most likely will, we’ll be here to pick up the pieces.

I agree. I’m also Anu’s #1 fan

And I thought I was!

Although I have moved on to support the hospitality movement through BeWelcome.org, where a true democracy exists and no one is making money off the generosity of others, where volunteers are respected and treated with honesty and fairness by other volunteers acting as leaders with the consent of the community, I sometimes check in at CouchSurfing to see what my friends are up to and to check on the community I love and gladly worked for as a full-time volunteer until it was led away from the CS 2.0 vision by the current management.

Not well, I would say.

I feel that trying to influence the power elite of CS is futile through any other than legal means, but I feel compelled to speak up on behalf of Anu.

I worked very closely with her for more than six months. During this time, she demonstrated excellent qualities of self-motivation, leadership, responsible communication, and technical competence. But more impressive was her tireless devotion to the community, always advocating for it, always nurturing it, always defending it (even with anger at times). And above all, most impressive was her direct honesty and integrity.
She was the obvious choice for Tech Team leader, in the minds of Kasper and I, and I believe she had the support of Joe by that time. We were the 4 core volunteer developers who together did the bulk of the technical work on this website during most of the year following the Montreal Collective, where CS 2.0 was launched.

Anu was blacklisted by the CS elite, and passed over as leader of the Tech Team. After many months of devoted work on behalf of the community, the wishes of the Tech Team on this matter were completely ignored, not even consulted.

Anu has been unappreciated and treated with disrespect. This is unconscionable. Myself and other volunteers of the Tech Team were mislead and treated with disrespect.

When I resigned as a volunteer, I had strong suspicions about the motives of the CS elite, but I gave them what benefit of the doubt I could and was willing to support CS as a corporation providing a service to the hospitality community. After what I have seen and what has come to light since, no longer can I support it under the current management.

Casting dispersions on Anu’s integrity is going too far. She deserves an apology.

Calling people who gave heart and soul to this community, but now feel mislead and betrayed by the CS elite, and are angry about it, “CS-haters”, is reprehensible.

This is in the style of the Bush administration, which brands all critics of its policies “unpatriotic“.

Let me out of here. I’m deleting my profile.

John

The author quotes the still not changed CS-Mission “Creating a better world” and starts with the following questions:

• Is CS a globalization from the bottom, realising a cometogether of people solidly united from all over the world far beyond the leadership of profits?
• Or is this all leading to a point where 270.000 people under the Couchsurfing logo will wake up with a hangover and have to realize that the party is over and they’re trained to be clients of another World Commerce Corporation?

After a general description of couchsurfing with some examples the author raises concerns, that a network like this is not spreading the idea of hospitality at all. On the one hand side the sophisticated criterias for searching and detailled profiles will bring only similar people to meet with eachother, excluding different people as a potential risk or at least too different. On the other hand side the networks could kill traditional hospitality, by replacing it with a technical solution or even worse simply with business models.

The author calls the CS Terms of Use a loud ticking bomb for everyone who is not deafening hisself because of enthusiasm about the idea. He recommend reading it and says he hasn’t read very often texts repeating in every thinkable detail the same thing: “We (the company) are allowed to do everything, you (the users) are not allowed to anything.”

A last quote (in bad translation):

“The thought, who obtrude the fan, the idea for this creepy conditions don’t suit the idea or the spirit of the community and are not invented from the founder of the CS-project, but from some mean consultants who talked him into it, should not calm down anyone: Very soon this kind of consultants will force him on selling to the highest bid. I for one haven’t found anything in the conditions, that would make such a buy-out difficult.”

My conclusion: Forget about CS corporation. Let’s save the idea. Which includes to think about the danger of creating networks connecting only similar people. Curiousity and openess has to be redefined and eked out everyday, that’s not a task for machines. At least if you want something else than clones of yourself.

Good night.

“as apparently one of “them”… all I have to say I have said elsewhere (see below).

For a quick read (online time is scarce these days) I can’t help but agreeing with Pickwick – this call for positivity is starting to sound a bit too cult-like to me. Also, how can you claim you know “those guys” hate CS? Have you actually talked with them about why they volunteered for CS in the first place? What aspects of CS they do enjoy, and why? Have you asked why they stuck by while being treated like shit? Would you have done the same, if received the same treatment, repeatedly?

For me personally, I would have left long ago IF I didn’t care about what this community still stands for for me. The fact that I’m still somewhat involved (the thread is getting thinner, just in case you haven’t noticed) is because I still have all the faith in the community, if not the leadership.

Anu
PS. yes it IS starting to feel like a waste of my time to keep kicking this particular dead horse, so perhaps you can all “be positive” soon enough (thankfully there are other projects where some critical thinking is actually welcome, and responded to with due respect, and where *gasp* even Kasper’s input is more than appropriate!)
————————————————
Current opinion of CS:
It’s an adventure machine, and a world full of friends I haven’t met yet! I cherish the CS community, which is full of amazing people and hope to meet many more of them on the remaining paths of my trip.

BUT after a year of volunteering I can say I’m not happy of the current events: seeing CS disregarding its culturally diverse member base (with a non-American majority) and entertaining values of the American corporate culture. Although my belief in the community itself is strong, I don’t share this view on the way CS is currently lead. Feel free to disagree, or take the red pill…

www.opencouchsurfing.org/2007/08/14/hc-might-soon-be-open-so…
Anu Aug 15th, 2007 at 3:52 pm

Along the same lines here – for me it was never about open source (though by seeing the most recent standpoints of CS, I do tend to agree more and more with OCS views), but about overall fairness and openness in policies and decision-making. So I would not just blindly jump onto HC or any other organization that does not actively address these issues.”

***We Are No Longer Accepting Applications***

I’m not sure what day they posted this notice, but it seems a very short period of time to advertise a vacancy. I always suspected that announcing this was just to escape criticism about “hiring all of Casey’s friends”. I guess soon we will get to see who the developer is, and if it is indeed a familiar face.

• An open Rideshare database.
• A Rideshare site API for all the participating car sharing sites and
• A Rideshare RSS API for all sorts of websites.

We decided to put it at the Crash at Mine wiki, because it’s open, available under a free license and, well, Morgan is a laid back Ozzie. In the future we’ll probably have to move it elsewhere though, somehow Crash at Mine doesn’t seem appropriate for a rideshare system

It seems that Jim wants to keep all the power for himself. No longer will he be sharing his Wiki admin rights with us mere CouchSurfing Corporation Customers, no, no, no. He’s a paid member of staff now, he’s special…

It’s a little ironic, I was thinking about unblocking Kasper from the Wiki, but I decided it would be better to try and talk it out with Jim. With hindsight, perhaps that was a mistake. Jim apparently ain’t one for talking.

No interest in organisation politics?

It was said that the ordinary CouchSurfing or Hospitality Club member doesn’t care about the legal structure of the organisation behind.

I agree that most members will choose a hospex site mainly based on the chances to find a host etc. However, as soon as volunteering or donations are involved, at least some people will start thinking. For me this was the point where I started to become interested in the legal structure of couchsurfing and hospitalityclub. Later a talk with some CS people mentioned BeWelcome, and I felt pushed to read more about it and find information from external sources (opencouchsurfing, at first).