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Tag Archive for 'ambassadors'

“Why I’m leaving the organisation of city ambassadors in France”

For those who read French, there’s an interesting thread in the CS Group France, started by BINARY, who gives reasons for giving up his ambassador flag.

I think it’s good there are discussions in languages other than English.  Especially in France, where the existence of an official organization related (or not?) to CouchSurfing. I asked some questions about the ACSF (Association Couch Surfing France) in the same group.

Deconstructing the Leadership Circle

Wow. Within a week of launching OpenCouchSurfing, we’ve seen an immediate upgrade to the CS DB (resulting in the site being down for 18 hours). They (*) have announced upgrading the webservers as well (to reduce the current security risks). The “Leadership Team” has finally been made official. Now, some of these things have been announced before (the DB upgrade and Leadership circle), but it seems like to much of a coïncidence that all this happens in one week. So, this effort seems to have good and positive effects which strengthens us to continue to improve things.

What I wanted to talk about is the Leadership Team. At first view, it seems like it is indeed a step in the right directon. At second view it actually makes matters worse and formalizes the closed culture of CS. Let’s have a look, shall we? The most important sections to pay attention to:

  1. To become a new member of the leadership team (after May 2007), a volunteer must have been an ambassador in good standing for at least one year.
  2. To become a new member of the leadership team (after May 2007), a volunteer must be approved by consensus (unanimously) by existing leaders.
  3. [For a leader to remain active, he/she must] produce a biannual departmental progress report and goals for the coming semester.
  4. Ambassadors may officially censure any one or more leaders. Censure requires:
    - a petition of specific grievances endorsed by a simple majority of ambassadors
    - the leaders to immediately make a public statement regarding the planned course of action to correct the grievances.

What does this mean in practice? A boys club. You are not allowed in unless you are in good standing with the Leadership group, because they hold each and every means to allow or disallow you. Dissenting ambassadors are explicitely discouraged from even trying to apply (“in good standing”), not that they could get in anyway. Oh, wait. There is no application process defined. Never mind. But there’s no official end to a Leadership position anyway, so we don’t actually need candidates. But hey! Ambassadors can censure a leader, right? Uhm. No. Leaders are only required to make a public statement regarding the “planned action” to address this. Case closed. There is no way in and no way to get anyone out. A proper way to do it would have been to let the ambassadors actually vote for their “leaders” every year or so, but I guess that is too threatening for the existing power structure. The current state of affairs is just outrageous.

Transparancy by biannual reports? This is not transparancy, this is PR. We need insight into the decision making process and there need to be tools in place to ensure accountability, not just promises of “focussing on the mission”. We don’t need binannual PR reports.

Funny intermezzo: Look at the Leadership Qualities page. Now have a look at the self-evaluation form for level B registered nurses. E.g. “Teamwork: Interacts effectively and builds respectful relationships among individuals and in teams” (leader) versus “Teamwork: Interacts effectively and builds respectful relationships within and between units and among individuals.” (nurse). Some requirements are copied almost verbatim. So, are we getting leaders or nurses? On a more serious note, this is indicative of the increasing use of marketing speak coming from the Leadership Circle. They’re not talking, they’re making announcements/press releases. This is no way to treat a community run by volunteers. And it doesn’t speak well for the effort put into this document that parts are just copied of the net, it definitely makes it seem like a rushed PR job.

What is all of this lacking?

  1. Real transparancy. Where is the agenda/meeting notes section for the Leadership Circle? Where is any serious timeframe for anything? Biannual? When? In 6 months? Tomorrow? These people have consistently shown an unwillingness to commit to any kind of deadline, which is plain bad leadership. Slipping deadlines? Fine, worst case for that is a bunch of angry people and a bit of stress. No deadline? Not acceptable.
  2. Real representation. Not another boys club system please.
  3. Where the hell is the new NDA? It was announced half a year before the Leadership Circle was even mentioned. It shows you where the priorities are. (Hint: Power, not your average volunteering developer)

Say no to the circle of level B nurses**. Write to them and demand direct representation, transparancy and accountability. Help us make CS more Open and Free.
*: There has been a lot of complaining about using “us vs. them” language, which is just annoying. Raise your hand if you don’t know who “they” are. You’ll know when you’re not part of “them”.
**: It’s called humor people.