Archive for the 'Collective' Category

A Couchsurfing Career Life With Benefits that Money Can’t Buy

Published
by
robino
on October 15, 2008
in Collective, Corpganization, Matthew Brauer, couchsurfing, employees and volunteer coordination
. 3 Comments

Have you always wanted to be a “Ambassador Management Coordinator” or “Safety Systems Coordinator” for CouchSurfing? Now you can! CS published their “career openings“, or “couchsurfing careers“. Since these openings are not even linked from anywhere on the CS-website yet, you might stand a fairly good chance (it got posted!) to get one of the 14 full-time jobs, and become part of their family.

You may wonder why so many talented people volunteer for CS when they could have high paying jobs in the corporate world. The reason is that CS provides benefits they can’t find anywhere else. We live and breath CouchSurfing, and we are all a family.

Although you have to pay your first travel to the “Couchsurfing Base Camp” yourself, CS provides all full-time volunteers and employees “with free housing and meals”. In addition, each full-time staff member “has the opportunity to live abroad for several months of each year at one of our amazing Collective locations while maintaining a home and life in the San Francisco Bay Area”.

If you are the lucky enough to get one of the 14 listed full-time jobs, you will first have to go trough a three month trial period, after which you will be rewarded with “travel tickets, travel expense reimbursements and eventually paid salaries”. However, you will have to consent to your bos(ses) (”supervisors”) and keep yourself to the following social rules, meaning that you shall

- maintain positive references from other surfers or hosts.
- treat your team supervisors and other volunteers with respect.
- follow standards and procedures established by teams you work with.
- follow priorities and objectives established by the team supervisors.
- communicate in a calm and compassionate tone (’thou shalt not flame’).

So what are you waiting for, go and apply for your role! Current (as per 1st of November) “openings” include:

Administrative Assistant; Ambassador Management Coordinator; Database Administrator; Developer, Events Coordinator; Human Resources & Personnel Coordinator; Marketing Coordinator; Member Communications Coordinator & Writer; Safety Systems Coordinator; System Administrator; Gardener / Landscaper; IT Assistant; Trainer, Educator, Coach, or Expert.

Note that there are currently 14 full-time positions available, while there are only 15 people supposed to stay and live in the Couchsurfing Base Camp. At the moment though, according to Matthew, there are already 15 people living there…

Couchsurfing Base Camp

Published
by
robino
on October 1, 2008
in Censorship, Collective, Leadership Circle, Matthew Brauer and couchsurfing
. 4 Comments

“I live at the CouchSurfing Base Camp with 14 other people in the heart of downtown Berkeley. It’s close to lot’s of great food, shopping, entertainment, and student life. I’m still just learning about Berkeley myself. Base Camp is busy day and night as the home and office for much of CS’s full-time staff. It’s fun to see how CouchSurfing is run, but not a good place to hang out during the day”, says Matthew Brauer on his CS profile.

The base-camp was already announced in the latest post of the CS Alaska Collective. “Currently, our very talented scout, Pinkfish, who found our dream location in Pai, Thailand, as well as this amazing house in Homer, Alaska, is searching for a living and office space to house fifteen full-time volunteers and staff for the next 12 months in the San Francisco Bay Area, California.”

What a surprise to read though that the Base Camp is already there, while it was clearly communicated on August the 20th that “before we move in, we’ll post the available volunteer roles at Base Camp and at the next Collective that will most likely begin in November. Maybe one of these roles has your name on it!”

- No.

still extremely negative

Published
by
robino
on August 6, 2008
in Collective and couchsurfing
. 0 Comments

No more extremes? CS updated their reference system, following examples by other hospitality networks. This is not the only change that had been implemented during the latest Alaska CS collective. In fact, a whole lot of bugs have been tackled [ 1 | 2 | 3 | 4 | 5 ]. Weird though that, according to this post in the brainstorm group, it took over a year (!) to repair the translation tool, with the result that “lots of people have turned their back to the project.” Now, that’s what you can call volunteer-empowerment.

Gods in the Vitrual world ,losers in the real world

Published
by
jerme
on June 24, 2008
in Casey Fenton, Collective, Leadership Circle, Matthew Brauer, Member Rights, NDA and cult
. 33 Comments

Virtual Communities with virtual badges .

It sounds like the game of army which kids play .

“We are the general’s (LT) you are the soldiers(ambassadors) you need to protect the our turf (the world).”

Ambassadors are CouchSurfing members who have applied for a special role within our community. The role of the Ambassadors is to be of service to CouchSurfing members and to be of service to the global community.

These are individuals to whom you wont n give a second glance . Either they are normal noobs or low down losers who have messed up lives.

So what we have is a game of army .Where the kids form virtual hierarchies LT, Global ambassador,Country ambassadors,United Nations , President of the US of A.

The games is still not old as people still love those virtual badges. Though we see the playground fist fights all the time . The supporters of the generals ie the playground bullies ULF and the new kids on the block trent collins (stating those mark his turf).And the other kids who still want to play the game and some calling out “NO FAIR !”

But this game is taken to another level .Where the kids who play General take away the lunch money of the other kids and have fun with it. The bullies show the other kids they cant get their money back and have to still play ball.

Now the kids playing general need to justify to the other kids why they are eating ice cream with the other kids money.The kids on top have to be smarter than the other kids and think fast. So they come up with “we are holding a collective to make the world a better place for you and me “. The other kids buy the story .

The lunch money is gone!! The local communities are poorer with out those funds which could have set up local center all over the world. But as control of turf is essential to the well-being of the gang this will never happen.

Researchers agree that most gangs share certain characteristics. Although there are exceptions, gangs tend to develop along racial and ethnic lines, and are typically 90 percent male . Gang members often display

their membership through distinctive styles of dress ,symbols –their “colors”–and through specific activities and patterns of behavior. In addition, gangs almost universally show strong loyalty to their neighborhood, but the primary attraction of gangs is their ability to respond to needs that are not otherwise being met gang membership gives youth a sense of belonging and becomes a major source of identity for its members. In turn,gang membership affords youth a sense of power and control, and gang activities become an outlet the control of turf is essential to the well-being of the gang, which often will use pressure tactice to control both its territory and members (NDA).

Managing Corporate Sponsorships

Published
by
robino
on June 10, 2008
in Collective, Finances, Leadership Circle, Matthew Brauer and couchsurfing
. 11 Comments

Why would CS need someone able “to raise funds of more than $100.000″? Why was Matthew looking for someone with “demonstrated success in negotiating and managing corporate sponsorships” to participate with the collective in Alaska?

The person who got the job, the new Fundraising Guru, wants “to engineer and implement a comprehensive, sustainable fundraising and PR strategy which will enable the CS team to maintain, develop and promote CS, and its services, well into the future, in the most economical and efficient way possible.” Uhm, will CS be sponsored by a travel company soon, or is it just a solo idea that came out of the hood of Matthew? Why would a CS fund-raiser need that specific skill-set?

2008 Q1 finances

Published
by
Kasper Souren
on June 10, 2008
in Collective, Finances, NDA and Transparency
. 22 Comments

“I hear servers and domain names are really expensive to maintain, and that some of the ones working on it, especially the full-time employees, are really hard-working, so deserve to be on a payroll. That fact is hard to disagree.. But at the same time, i wasn’t happy to hear that some especially coveted members in the core CS circle get their flight costs to get to the collective covered by the money raised from our donations. And that, just to get someone they really like having around to join them and be their private cook!”

Regarding finances, check for yourself, the finances of the first quarter of 2008 are available. Salaries are the biggest post on the expenses side. That doesn’t include flights and other costs of Collectives. Less than 10% of the income is used for servers and there was a surplus of almost 60.000 US$.

7220 • Salaries of Professional Staff
 19,384.68
7250 • Payroll Taxes
 1,955.63
7260 • Workers Comp
 139.02
7515 • Bookkeeping Fees
 1,512.50
7520 • Accounting Fees
 449.12
7525 • Bank Service Fees 8,221.52
7530 • Legal Fees 9,867.59
7540 • Web/ Internet/ Host Fees 2,960.59
8110 • Office Expenses/ Supplies 3,195.01
8130 • Telephone & telecommunications 2,208.03
8140 • Postage, shipping, delivery 5,730.80
8160 • Equip rental & maintenance 13,923.46
8170 • Printing and Copying
14.55
8210 • Rent, Parking, and other occupancy
 4,777.81
8215 • Building Repair and Maintenance
 215.00
8220 • Utilities
 917.73
8305 • Auto/ Fuel Expense
 48.31
8310 • Travel 6,223.67
8320 • Meeting Expenses
 798.64
8330 • Meals/ Groceries 10,895.37
8520 • Insurance - non employee
 138.60
8540 • Staff Development 3,589.10

(note: meals and groceries were bought in Thailand!)

“I take it that back when CS was a more grassroots thing (correct me if i am wrong), all collective volunteers had to find their own way of getting to them. And that all the work was done pro-bono, even those who were working on improving CS on a full-time basis. In such a case, i wouldn’t think it’s fair that there are people on the payroll now, but those who helped cs in the initial startup days don’t get shit for all that they have contributed… “

CS never was very grassroots. PEople (like me) just tried to move it there. Casey has received a 2000 US$ per month salary ever since there was money coming in. It’s always been under control of Casey, and later Casey and his close friends.

I think paying some people is fine. Though, only people who are really needed, e.g. system administration to keep the site up 24/7, and further, let the community decide where their money is used. Whenever there’s a donation, add some checkboxes where you can give options where the money can go after the basics (administrative stuff, server costs, basic legal costs) have been covered (e.g. none, publicity, collectives, salaries for casey’s friends, food and lodging for groupies).

And don’t pay 2000 US$ per month plus expenses plus flights plus food and lodging. During a stay at a Collective it’s extremely easy to not spend more than 300 US$ per month…

Apart from the flights to and away from New Zealand (800 US$) I hitchhiked to the three CouchSrufing collectives I worked at. The laptop I bought to work on CS (1000 US$) broke quickly after I stopped volunteering, because of an extremely ridiculous non-disclosure agreement was “leaked” that does not allow working on any similar project (e.g. Wikitravel or other social networks).

BeWelcome will take time to grow. The BeVolunteer organization is already far ahead of anything else in hospex world in terms of flexibility, transparency and democracy. The software is about to follow. 3500 members is already a large pool of active people to connect with.

And note that BeWelcome now has (alpha stage) functionality where all members can verify members, for free. And it’s ID card or passport verification, not just address verification (which can very easily be falsified).

My idea about couchserfing was that it could be used as a vehicle to do much more than just hospitality exchange for college aged low-budget travelers. With so much money coming in and such a huge community behind it it would be extremely simple to set up much more sharing and society enhancing projects. E.g. a good friend of mine who also attended the New Zealand Collective is setting up groundcrew.us. If it would have been done from the inside of CS it would have been big by now. Though, on the other hand, I’m extremely happy that I didn’t accept Casey’s offer to host Hitchwiki.org with CouchSurfing…

Communications deception or concealment

Published
by
jerme
on May 31, 2008
in Collective, General Info, Uncategorized and couchsurfing
. 9 Comments

MANDIE M May 24th, 2008 - 5:17 am on this thread

The blog is on its way.
This is my second day at the Collective and
I have to admit that I dropped the ball on getting the blog set up before my arrival.

MANDIE M posts again on May 28th, 2008 - 1:52 am but makes no mention of the blog.

Walter Heck 28th, 2008 - 3:11 pm The blog is here: blog.couchsurfing.com

Taking a look at the blog shows the thread
Welcome to the Collective! May 25th, 2008

Now was this a intentional or was Mandie concealing the blog till she got an ‘official’ response from her boss ?

Mandie reminds me of Dana Perino the current White House Press Secretary for President George W. Bush [1]

Also reminds me of the White House Press policy

“No one charged with keeping the press and the public informed about the workings of the government should have to play such frustrating games,” McClellan writes.

But “it was clear,” he writes, that the president’s definition of necessary would “keep the press secretary on a pretty short leash.” This included being barred from key internal decision-making discussions,

“The more filtered information is, the less accurate it’s likely to be,” said Hess, a presidential scholar at the Brookings Institution.

“The more typical press secretary spends a good deal of his or her time trying to find out what’s going on,” he said. “They’re up against a lot of people who are busy and who don’t really trust the press. … You’ve got to be pretty insistent.”

Impressions of the CS Thailand achievements

Published
by
tgoorden
on May 8, 2008
in 501c3, Board of Directors, Casey Fenton, Censorship, Collective, Donations, Jim Stone and Matthew Brauer
. 25 Comments

To be honest, the list of CSCT achievements confused the hell out of me. Instead of a report on which objectives were achieved through which actions, it’s a huge list of “stuff that we’ve done”. How does all this relate to any kind of overall plan? Was there even a plan?

This is not a report, this is a “shut the fuck up” list. What this list tells me is: “LOOK! We’ve done A LOT! Leave us alone!” Doogies (a CSCT participant) sums it up best in one of his comments on this site:

You wanted to know everything we did in Thailand so you get a document with more than 500 achievements we accomplished there for couchsurfing.

More than 500 achievements! Wow! Unfortunately, I find it clearly symptomatic of a miserable professional result. I’ve seen this approach before: Whenever a large project failure had to be covered up. Been there, done that myself. It’s a sleight of hand technique: By pointing at a huge, unreadable and almost entirely unverifiable list of statements, they are hoping to hoodwink the CS donation base that all that money is serving a purpose and probably to fool themselves in the process. The person responsible for this style of writing is Mandie, showing us again how incompetent she is at what she does. Hold this report up to the standard of any serious non-profit organization and it just becomes sad. This is not a report, it’s a hastily thrown together list of things people could still remember doing.

There is plenty to learn from the report though. In general, it appears that the largest part of the participants has been busy analyzing and communicating. Also, tech has been very busy, probably the most productive team overall (this has always been the case in CS). If anyone seems to have done anything, it’s clearly the programmers. We’ll see how well it all holds up in the summer.

Things that I noticed right away:

  • Jim Stone is a scary control freak, which we already knew from the way he bullied everyone in the CS Wiki. Look at what occupies him:
    • ” A reminder system to let people know they should update any reference that has been identified as violating our terms of use.”
    • “References are no longer completely deleted when removed, just hidden for safety concerns. We also know who deleted it, what the reference said, and when it was deleted.”
    • “Deleted Images: The safety team can easily delete images from accounts that are deemed inappropriate. The member is also emailed to let them know with instructions on what they can do next.”
    • “Refined a tool that more easily identifies real spammers and harmful users and doesn’t temporarily falsely identify members as being spammers as often now.”
    • “Deleted posts: every post that’s been deleted, why it was deleted, who did it, when, and ability to reactivate it with one click.” (I’d love to see this list of “whys” sometime.)
  • Rachel is a one-stop CS police force: “Directly handled several member disputes.” She obviously doesn’t need to report to anyone, because obviously every communication is an achievement and a report of Rachel’s activities simply isn’t listed.
  • Speaking of communication, Mandie thinks this is an achievement: “Email to ambassadors explaining website downtime.” My god. An email. The “report” is full of nonsense entries like that.

But all that is just fun and games. It clearly wasn’t edited anymore than the average OCS post (this says enough), providing hours of entertainment. Meetings are NOT achievements, neither are writing emails, calling people or “Finding a suitable caterer and arranging for daily delivery of food.” (Obviously nobody felt like cooking in a country with such a low wage scale.) Who cares about the “bi-weekly shopping trip”? Or what about ” Administered half-way point evaluation meeting with House Manger.”? That one was from Matthew Brauer, who has a truly sad list of achievements and still can’t spell his name right. (What the hell is it with using nicknames in an “official” report anyway?)

But what is really interesting is what is missing:

  • Where is all this generated material being kept? Things like “plan for Alaska Collective including budget, roles, objective and location”, “desired skills sets for volunteers in team”, “‘Core concepts’ to help uncover and articulate what CouchSurfing is about, not about, what its mission is.”, etc etc. The server team doesn’t mention installing a document repository and the Wiki has been shot down Jim Stone style. So, unless I’m mistaken (no way to verify unless Doogie could come out his tower to enlighten us), all these wonderful documents either don’t exist or are sitting in someones harddrive or mailbox. Either way, that will mean 90% of “work done” will be tossed away again for the next collective, like it has happened 2 times already. Remember the huge “organizational chart” that was created before CSCNZ? Exactly. CS management = the way of the Dodo.
  • There is absolutely NO mention of 501c3 status. None. Let me repeat that: the entire 501c3 process is completely absent from this report, even though it was in quite a few announcements. What happened guys? Didn’t you work on it or is it not an achievement? Or maybe, perhaps, it was a miserable failure?
  • There is not one mention of drafting contracts and exactly one reference to legal work:
    “Phased out one-on-one verification on the advice of our legal team: verification now only available through credit card or a verified PayPal account.”
    Right, so all those expenses towards the CS lawyer(s), 14,234$ in 2007, have only resulted in another way to increase profits? It appears nobody had a contract or even insurance (only travel insurance is mentioned), since none of that is mentioned. (Search for: “legal”, “contract” and “insurance”.)
  • What the hell is going on with Casey Fenton (who also doesn’t need a last name)? Why doesn’t he have his own personal achievements, like his buddies Matthew or Jim? Why is he mentioned in second place of a team twice? My guess is that they are trying to shield Casey from direct comments on his behind-the-scenes style of control. Who are they kidding? Where has the “leadership team” gone? Where are the board meetings? Who is on the board anyway? Of course, it’s also possible Casey couldn’t be bothered to write down his list of “achievements” and/or Mandie didn’t dare to ask him.
  • Did you know CS has a new team in charge? Neither did I. This time, it’s simply called “CouchSurfing Management” and guess who’s in it? Matthew, Casey, Jim and Weston (member since April 15th, 2007). Congratulations guys, you have finally managed to create your little Northern American boys club.

What else do you see missing from the report? What do you think is the funniest “achievement”?

“Happy” birthday.

Published
by
tgoorden
on April 17, 2008
in 501c3, Blogroll, Campaigns, Casey Fenton, Censorship, Collective, Elections, Transparency and history
. 4 Comments

Happy birthday.

Almost exactly a year ago, the OCS initiative was started. Initially, our hope was to entice the LT with concrete ideas and campaigns, to get them to address the various serious issues we had discovered at the heart of CS. Not much has changed however and most of the changes have not been for the better:

  • CS is legally still in very dubious water. Still no 501c3 status, after… 3 (or 4?) years of claiming it?
  • Casey still holds all the legal (and financial) strings and has decided to set up camp in Alaska next, which is essentially his home.
  • Transparancy is down, censorship is waaay up. (Search engines have been blocked and CS has a permanent censorship/security team now, almost like during the cold war!)
  • CSC Thailand can be declared a failure as well now, after the NZ meltdown. I haven’t seen anything positive come out of it, but we’re still waiting for the “memo”.
  • “Not talking to anyone” has become the official communication mode for the entire organisation.

And so, with a heavy heart, I’m renewing the OpenCouchSurfing.org domainname by 2 years. In all honesty, I had serious hopes that it wouldn’t be necessary to have this website for more than a year. I (personally) was perfectly willing to “bury the hatchet” if there was even some semblance of progress. Alas, it is not to be. CS still makes me angry, especially for the obligation I feel towards its wonderful community to speak up about its numerous failure, shortcomings and shady deals.

Maybe now is a good opportunity to start thinking about OCS “2.0″. The way I see it, the signal to noise ratio on the blog could be better and there have been some points of discussion we could re-raise at this point. Anonimity, re-posting and privacy concerns come to mind. More importantly, I believe OCS should refocus its efforts towards a clearly understandable and easy to navigate website. Right now, I can only imagine the confusion of a random surfer on OCS. I still heavily support our “open for all” attitude, even with all the negativity that comes with that, but I think it can be channeled better.

So, in the spirit of transparancy and cooperation: Who would be interested in helping “revamp” and organise OCS? We’ll need to digg through a lot of information and restructure quite a bit, but I also think there is room for new activism. Things on my mind:

  • An open call to ALL ambassadors for transparancy (and perhaps elections)?
  • A good Q&A section, where we try to answer what CS doesn’t answer.
  • Video?
  • …

I also wouldn’t mind separating this “public blog” from a better structured blog with some editorial control that we could move to the front page. We could “rewrite” a lot of the current knowledge into practical, well researched and well written articles that would be aimed at the general public (including new members and press) and not just people with CS background knowledge.

Parrallels between CouchSurfing and Scientology

Published
by
Callum
on March 23, 2008
in Casey Fenton, Collective, Leadership Circle and cult
. 29 Comments

I’ve been reading a (one-sided) article on Scientology. It struck me that there are some similarities between the methods employed by L Ron Hubbard, founder of Scientology, and Casey Fenton, co-founder of CouchSurfing. This might sound a little far fetched. I’d urge you to read the article and consider the suggestion before making up your own mind.

Firstly, I don’t think CouchSurfing is nearly as dangerous / mind controlling / cultish as Scientology. I’m highlighting similarities, not suggesting they are the same.

For example, Jon Atack states that Scientology orders followers to “disconnect” from “Suppressive Persons”. Disconnect means to break all contact with a person. “Suppressive Persons” are anyone critical of Scientology or L Ron Hubbard. It seems like there is a similar practice going on at collectives. Members who speak publicly about CouchSurfing seem to go quiet very quickly.

Other similarities might include:

  • Very long working hours
  • Closely confined working conditions
  • Limited contact with the outside world
  • Attacking of anyone critical of the organisation or its “leader”

This ties into Thomas’s earlier post “Is the Couchsurfing collective a cult?”.

From Atack’s article, I then read about Deprogramming and Exit Counselling. It struck me that perhaps we could learn from these techniques in dealing with current CS “volunteers”. Just to be clear, I’m not proposing that we start kidnapping people!

I think it would be useful to learn from the practice of Exit Counselling. I think it would also be useful to learn about how to approach cult members to discuss their situation. I think these techniques could help greatly in dealing with core CouchSurfing “volunteers”.

This might sound like crazy talk. It seems logical to me, but I’d welcome any comments / criticism / feedback. I will do my best to ignore inflammatory comments or trolling.