Archive for the 'ambassadors' Category

We’re doing a little experiment in Antwerp, called elections. Once in a while, somebody makes the simple observation that it might better to base any kind of hierarchy in a community on representation instead of appointment. This is one of the core problems as well in CS and something we’ve been tackling in our “Open Organisation” campaign for a long time now. I think it would be very much worth it to see if the Antwerp CS community would support this or not. So, the best way to find out is to actually call for community elections. We could have gone straight after the city ambassador positions, but since that’s practically uninforcable, we made up our own title: “community elected CS city ambassador”. Sounds cool huh?

What’s the major difference between the CS ambassadors and what we propose?

1. CS ambassadors are appointed from “above”. Depending on the level you wish to attain, the group that decided changes to higher levels, so it might be other ambassadors, up to LT. Community ambassadors would be elected from the local community.
2. CS ambassadors have to follow a “code of ethics”, which ironically includes accepting the legally dubious terms of use. Not only is protesting any of that de-facto not allowed (you can only accept or you don’t get to be ambassador), it may require you to agree to semi-legal and ethically dubious rules and systems. Community ambassadors do not have such a code, but would be judged for their behaviour, which obviously includes real ethics.
3. CS ambassadors get a “job” description, like organizing meetings, etc. Community ambassadors would be required to outline a program before their elections.

In general, I would say the official CS ambassadorship looks much more like a corporate job than anything else. There is a job description, an appointment process (including fairly subjective selections) and even a contract (“code of ethics” – cough). Or, in other words, a CS ambassador is representative of the Couchsurfing corpganization. By contrast, a community ambassador would be much more about being a representative of the local community instead.

The resulting proverbial shitstorm that resulted from the announcement was both predictable and suprising. Predictable because it obviously threatens some people’s positions (even indirectly). Suprising because so many of the LT cliché’s popped up in the discussion. Arguments and techniques that seemed to come straight from the LT playbook. Let me give you some examples:

1. “It is really easy to participate, just apply! Why are you complaining?”
   It’s easy to participate as long as you agree to everyting yes. Groupthink example nr 1.
2. ” We are just doing the best we can here! Why are you complaining?”
   The sympathy card. Avoidance tactic nr 1.
3. “We’re not a closed group (the ambs), we just didn’t make an agenda because it was a private meeting/we didn’t have time/…”
   This wouldn’t be accepted in any other non-profit. Meetings behind closed doors? Please. Groupthink nr 2.
4. “Democracy is a wonderful thing but it is not applicable to all organisational structures.”
   The poster did apologize for this, but still one of the major points seems to be that democracy for some weird reason can’t work in CS, the evidence of countless democratic non-profits being discarded in one swift stroke. Avoidance tactic nr 2.
5. “Please give us feedback instead of complaining.”
   This basically is the brainstorming red herring: allow people to “provide input” to be able to ignore what you don’t like while still looking like you “care”. Whatever. I disagree with the way ambs are choosen, period. That means I don’t want to provide legitimacy to what you’re doing by giving you suggestions. Although, I do have one suggestion: resign and participate in the election instead of clinging to your current position. Avoidance tactic nr 3.
6. “I don’t support the whole election but I will not block it in any way.”
   This is basically claiming ownership over something you don’t have. Elections don’t need amb support, it needs people support. Groupthink nr 3.
7. ” You will always get a quick and honest reply for us, as we are the CS freaks.”
   How this can be claimed in any serious way is beyond me. You’re probably not even allowed to talk about certain things.
8. “You’re just being paranoid.”
   Thanks buddy, but I don’t think you’ve met a real paranoid person in your life – I have. Personal attack, yay!
9. And then came the stuff that really reminded me of the LT:
   “Would you please stop this discussion? It damages the CS project a lot. [...] for us, CS-members, it seems a lot of bullshit! and a lot of spam too !!!!!”
   immediatly followed by:
   “I’ll create a group within the antwerp group about the election so we can have our discussions over there without bothering the people too much…”
   This made me so angry, to see that same argument “you’re all a bunch of haters, go away!” followed up by the same kind of censorship “please step over here sir, so the good people can’t hear your complaints”.

The only tactics that haven’t been tried (yet):

1. Permanent silencing. (Deleting posts and or manually moving threads.)
2. Discredit the people/movement behind this. (Although point 9 is pretty close to that.)
3. Direct threats (remember the “your account will be closed if you make vague legal threats thing?”)

Shameful. Shameful and painful.

Thomas