Author Archive for Kasper Souren

“Mark in the verification icons going away”

A good day for CouchSurfing! Leadership is still listening to members. Gadget made the announcement Ambassador’s Public:

Yes, true! We have listened to your comments on the ? Mark that was in the new verification iconography. We agree that it is not the best way to represent a persons image or character, so we are removing it Monday. We ‘reload’ the site with all the weeks updates every Monday, so you will notice the change then.

Checklist to Evaluate a Nonprofit Board of Directors

Last night I was skimming through a book about fundraising. I was surprised to see that members of the Board of Directors are tacitly supposed to give to the charity. So I googled a bit and found this Checklist to Evaluate a Nonprofit Board of Directors (courtesy of Greater Twin Cities United Way).

It’s hard to assess in how far the CouchSurfing Board is meeting these requirements, apart from 4 (recommended) and 15 (essential): all 5 members of the board have American citizenship, are living in California, are in their thirties, there is one female member and 3 out of 5 are receiving a salary.

Most of the other points don’t seem to be available for public scrutiny (at this point it’s even unclear to me if there are any bylaws).  It would be nice if there were a bit more clarity about this charity.

Rating
*
Indicator Met Needs
Work
N/A
E 1. The roles of the Board and the Executive Director are defined and respected, with the Executive Director delegated as the manager of the organization’s operations and the board focused on policy and planning
R 2. The Executive Director is recruited, selected, and employed by the Board of Directors. The board provide clearly written expectations and qualifications for the position, as well as reasonable compensation.
R 3. The Board of Directors acts a governing trustees of the organization on behalf of the community at large and contributors while carrying out the organization’s mission and goals. To fully meet this goal, the Board of Directors must actively participate in the planning process as outlined in planning sections of this checklist.
R 4. The board’s nominating process ensures that the board remains appropriately diverse with respect to gender, ethnicity, culture, economic status, disabilities, and skills and/or expertise. NO
E 5. The board members receive regular training and information about their responsibilities.
E 6. New board members are oriented to the organization, including the organization’s mission, bylaws, policies, and programs, as well as their roles and responsibilities as board members.
A 7. Board organization is documented with a description of the board and board committee responsibilities.
A 8. Each board has a board operations manual.
E 9. If the organization has any related party transactions between board members or their family, they are disclosed to the board of directors, the Internal Revenue Service and the auditor.
E 10. The organization has at least the minimum number of members on the Board of Directors as required by their bylaws or state statute.
R 11. If the organization has adopted bylaws, they conform to state statute and have been reviewed by legal counsel.
R 12. The bylaws should include: a) how and when notices for board meetings are made; b) how members are elected/appointed by the board; c) what the terms of office are for officers/members; d) how board members are rotated; e) how ineffective board members are removed from the board; f) a stated number of board members to make up a quorum which is required for all policy decisions.
R 13. The board of directors reviews the bylaws.
A 14. The board has a process for handling urgent matters between meetings.
E 15. Board members serve without payment unless the agency has a policy identifying reimbursable out-of-pocket expenses. NO
R 16. The organization maintains a conflict-of-interest policy and all board members and executive staff review and/or sign to acknowledge and comply with the policy.
R 17. The board has an annual calendar of meetings. The board also has an attendance policy such that a quorum of the organization’s board meets at least quarterly.
A 18. Meetings have written agendas and materials relating to significant decisions are given to the board in advance of the meeting.
A 19. The board has a written policy prohibiting employees and members of employees’ immediate families from serving as board chair or treasurer.
Indicators ratings: E=essential; R=recommended; A=additional to strengthen organizational activities

“Legal and financial status”, Pickwick’s Q&A

Pickwick raises some interesting questions and answers them:

With hesitation I take on the task of writing a summary with my view on legal and financial issues, because I’d rather do something more pleasant on this public holiday in Germany. I’ll try to be brief, and I won’t bother with lots of links to documents I’ll mention. If you want to see them in the original, and check whether you agree with my assessment, please ask the management to publish them, and not me. They have them all, and most are public information by law.

What does 501(c)(3) mean?

The term 501(c)(3) relates to a clause in US tax law which gives federal tax exemption to certain organisations, both charitable and non-charitable (eg certain types of family trust funds which serve as a tax shelter for private wealth). Having 501(c)(3) status does not automatically mean the organisation is a charity. But if a charity wants federal tax exemption, and especially if it wants the ability to issue tax deductible donation certificates to US tax payers, or if it wants public funds (grants), it needs 501(c)(3) status. That status requires the organisation to file annual reports, including full financial statements on a form called ‘990’, to the US tax authorities (IRS), and to publish those reports and a number of other legal documents (on a web site, or in print, and send a copy on request). The status also imposes a number of rules on how the funds are used. Charity status does not change the private nature of an organisation, but in fact puts its funds under public supervision.

What is Couchsurfing’s legal status?

It was registered under the name “Couchsurfing International Inc” on 02 April 2003 by Casey Fenton, with four hired straw men as fellow incorporators to make up the legally required number, in the form of a Non-Profit corporation in the US state of New Hampshire. He was sole director and officer at least until 28 January 2007. Non-Profit does not automatically equal charity. Primarily it means that the corporation does not distribute any profits as dividends to its owners or share holders. It can, however, make profits and accumulate them, and if one wants money out of it, one has to pay oneself salaries, in addition to expenses. That’s what Casey Fenton started doing in 2005.

Was Couchsurfing a charity from the start?

That remains a little unclear. The original incorporating document, the Articles of Association, dated and signed March 2003, allow “charitable, religious, educational and scientific purposes” or purposes according to 501(c)(3), which is wider than just saying “charitable”.

One concern, however, is that none of those dedications of the corporation’s income or assets are stated with the qualification “irrevocable”. It may therefore be possible in future to change the purpose of the corporation, or indeed change its status from Non-Profit to For-Profit altogether.

Another concern is that Casey Fenton did not register the organisation as charity immediately with the Attorney General, as required by New Hampshire law, thereby avoiding certain filing and reporting duties, similar to those that come with 501(c)(3) status. As a result the organisation succeeded from April 2003 until November 2007 to keep secret from all members such documents that have to be filed with the Attorney General, and are public information by law, especially the corporate bye-laws, and the annual and full financial reports. This breached the law, and an investigation by the Department of Justice in New Hampshire is still pending, which might still result in the organisation and individuals being fined. In other words: Couchsurfing may, or may not, have been designed as a charity from the start, but unfortunately for several years it certainly did not behave like one. The general understanding in the community initially was that it’s Casey Fenton’s private company; he could do with it what he wanted; and it seems that he did for a long time.

How did Couchsurfing finally get on the official list of charities?

Following discussions in the community it seemed clear around September 2007 that Couchsurfing either indeed was a charity, but had breached charity law by not registering, or it was not a charity, in which case soliciting donations might have been fraudulent. As the management remained unresponsive to urgent questions, a complaint was placed before the Attorney General of New Hampshire on 05 November 2007, with a final warning and advice to the management to try and get their act together now.

On 14 November 2007 the Attorney General then received the registration and reports for 2003 to 2006. As a result Couchsurfing was then added to the official list of registered charities in New Hampshire, despite some remaining concerns. This has for instance made it possible for attendees of the Alaska collective to obtain volunteers’ visa or the US, whereas the earlier collective in Thailand still largely relied on volunteers taking the risk of breaking the local law and entering on tourists’ visa.

What are the remaining legal concerns?

At the time of filing on 14 November 2007 Casey Fenton was President (chairing the board of directors) and paid employee at the same time, and there is no indication that the situation has changed since. New Hampshire law expressly forbids that. As a result his employment contract may be nil and void, and the organisation may be entitled to reimbursement for all or part of the salaries paid to him.

From the time of incorporation until at least the middle of 2007 Couchsurfing did not have the legally required minimum of five members on its board of directors, for at least until the end of 2005 Casey Fenton remaining sole director and officer. This may mean that legal decisions and contracts from those years may be invalid, with all sorts of unforeseeable consequences. It may also cast additional doubts on the validity of Casey Fenton’s employment contract, if it was entered into by him as sole director contracting with himself as employee, which may also have violated legal “conflict of interest” rules.

Some of the documents filed on 14 November 2007 (under penalty of perjury) appear to be materially false or backdated, especially the full corporate bye-laws, “conflict of interest policy” documents signed by directors and officers, and the listings of directors for 2003 to 2006. The filed documents may create the wrong impression as if a full, legally composed board of directors had been in office throughout, and may disguise the facts leading to concerns about Casey Fenton’s employment especially. The other current four members of the board of directors have been made aware that they have been listed as serving during years when they were in fact not, and they appear to condone this, which may, if any of the above mentioned constitutes a criminal offence, in itself be a criminal conspiracy in that context.

What is the history of the 501(c)(3) application?

Even before incorporation, from at least 11 February 2003 to at least 15 July 2004, Casey Fenton stated on the web site that Couchsurfing was “a 501(c)3 Non-Profit Company”, when there is no evidence that an application had ever been filed, let alone approved, at that time. The management have never responded to questions about this with an explanation. (Incidentally this also shows that the company’s name was used at least two months before incorporation, which may constitute fraud.)

Amongst all subsequent statements are these: On 27 January 2007 Casey Fenton states: “We are in the process of moving to 501c3 and hope to do so in the next couple months”. On 13 April 2007 he stated: “We are filing for 501c3 status practically tomorrow”.

The management stated on 24 November 2007 that the application was filed. On 28 April 2008 General Manager Matthew Brauer stated he had to “Edit supplemental statements for our 501c3 application”. Today, 03 October 2008, ‘desaparecida’ states in the Brainstorm group: “CouchSurfing has been asked for more information and additional papers … at least twice … This is what I heard in July in an informal talk”.

The above mentioned concerns held on state level may very well adversely affect the result of the application for 501(c)(3) status. Reversely, a failure of the 501(c)(3) application may ultimately affect the organisation’s status in New Hampshire.

Will Couchsurfing always stay a charity?

So far there is no guarantee for that. As already mentioned, the purpose of the corporation, or even its non-profit status could possibly still be changed. The discussion in the community has therefore come forward with the suggestion to introduce the word “irrevocable” into the ‘dedication of assets’ clause in the corporate bye-laws. This would simply require a documented resolution by the board of directors, but unfortunately this has not found any response from the management.

Once the 501(c)(3) status is obtained this may change, but that will depend on the precise nature of the application, and the particular sub-case of 501(c)(3) exemption. It is unfortunate that the management refuse to publish the application, which may lay all doubts to rest, and would enable the community to add their expertise and help. However, the organisation is legally only obliged to publish the application once it has been approved. This means that if the application remains unsuccessful, they will never be legally obliged to publish it, so that it may never become transparent why it was rejected.

If the organisation has applied for genuine charity status according to 501(c)(3), then everything is fine. If it has made use of one of the other options of tax exempt status, that may in theory be given back voluntarily in future, and the organisation could still be changed into a commercial enterprise. However, at that point all tax benefits received so far would have to be repaid. Practically speaking the crucial point after receiving 501(c)(3) status would probably be when they start issuing tax deductible donation certificates to US tax payers; from that time it may well be impractical and too expensive to try and get out of tax exempt status again. This is the reason for some sceptics to fear that the management may not earnestly want the tax exempt status.

What about the financial statements on the web site?

Couchsurfing has published skeleton financial statements on its web site since 2004. Despite promises to have them independently audited, they remain unaudited. No budget forecasts are published, despite Casey Fenton’s statement on 15 June 2007: “we hope to have ready before mid July … our budget forecast for 2008”.

The published statements only show income and expenditure, and omit all assets and liabilities accounts. This raises the concern whether the substantial amounts of accumulated funds have in actual fact been held in corporate bank accounts at all times, or whether irregular personal “loans” have been made, which are expressly forbidden by New Hampshire law. These concerns are aggravated by comparatively low figures for interest income being shown, given the total of funds that should have been in bank accounts over time. It was communicated in May 2008, as an achievement resulting from the General Manager’s presence at the collective in Thailand (sic!), that a higher interest bearing savings account had been set up in the US.

So far the organisation is under no legal obligation to publish financial accounts themselves, although they have to file the information with the charity regulators, and it is public by law (meaning: everybody can ask the Department of Justice in New Hampshire for a copy), so those listings on the web site are voluntary. However, the figures on the web site are incorrect and often don’t match the figures in the official filings. Whilst there are no significant deviations, accountancy is supposed to be an exact science, and any irregularity, however small, is cause for concern.

What information is public by law and how to get it?

Couchsurfing has to file annual reports and full financial statements for the previous calendar year by 15 May of each year. As already mentioned, according to New Hampshire law they have no obligation to publish those themselves, but the information is public by law, and everybody can request a copy from the Department of Justice in New Hampshire. This includes the documents submitted for registration, especially the corporate bye-laws.

Should 501(c)(3) tax exempt be granted, similar reporting duties will apply, and the report to the federal tax authorities can then just be copied to the state agencies. One important difference will be that then the organisation itself will have the duty to publish, and everybody can ask the organisation for a copy. Once the status is given this will, as mentioned above, also include the full initial application.

At the moment Couchsurfing appears to be complying with the legal minimum requirements for disclosure of public information. Publishing skeleton financial statements without being required to may see as if they went above and beyond the minimum requirements, but that is not really the case, as the published figures are wrong. However, in the world of charities, voluntary and non-government organisations it is generally seen as good practice to be forthcoming and cooperative in disclosing information in which there is a justified public interest.

Conclusion

It would be in the interest of building trust and stability in the community if the management changed its policy from doing the minimum required by law to doing the maximum permitted by law. For an organisation with the core purpose of running a web site there really is no excuse for not having all the information on there.

As there seems to be a policy of ignoring discussions in the groups, and insisting on submitting all “questions” through ‘Contact Us Questions’, I will submit a copy of this posting in that way, stating that I would like a response to all issues raised, and I will post here any response I will receive.

And now I need a drink. Sorry for the length. ;-P

Project “Reuniting the Community”

A lot of the stuff BW is based on (money, texts, layout – see above) was taken away from HC and HC volunteers who worked on it for a long time without their permission. We will try to bring this stuff home and reunite the community. Since BW advertises having a “democratic” setup we will happily work together with them using this framework for the best of the community in our reunification efforts. And you can help us! Here’s how Project “Reuniting the Community” works:

Texts and code are copied, not taken away.    And above all, they should be copied if people want to copy them.
Money can’t be taken away from a non-existing organization.
I love the idea of reuniting the Community.

Phase 1: Right now, we are encouraging active HC volunteers to join BeVolunteer as “members”. BV currently has 45 members (see the irony of calling a network run by 45 people “democratic”?), a few of them are absolutely dedicated to HC. You have to jump through a few loops to be accepted by their “Board of directors” as a member, but the fun should be worth it. Basically, you just have to be an “active volunteer”, so just edit around the wiki a bit, join some of the many many discussions in their Forums, or translate a few sentences. Once you are a member, just let us know. We will reimburse you for any “membership fees” you have to pay to BV once the project has succeeded.

There are no membership fees, not even to become a member of the BoD.
Democracy is not a black and white question, but to me it’s a network ran by a single person is the least ideal form (i.e. HC).

Phase 2: We will make sure that HC-friendly people are elected to BV’s “Board of Directors” – the 9 people running the show (kind of interesting model of democracy). They could start making sure that links back to HC are added, and BW as organization stops its aggressive attacks on HC.

People’s profiles (like mine) are deleted for links from HC to BW…

Phase 3: The final step will be to reintegrate BW into HC, a simple “General Assembly” decision will be enough for that. Since both will be based on open-source software then, it won’t be too big of a problem. We might even continue to use their officially registered French NGO as the HC-NGO in France. And all will be good :-)
Sounds like fun? Then help us, or get in touch if you need more info and encouragement!

Great, finally an official organization for Hospitality Club!

See openhospitalityclub.org for a 1 page overview of the issues with HC.

California Supreme Court rejects noncompete clauses

Good news for all CouchSurfing volunteers who signed the non-disclosure agreement: the California Supreme Court rejects noncompete clauses.  Since it seems as if the organization has moved on to San Francisco it would be even harder to enforce anyone breaking the non-compete clause, although Matt Whatley seems to have been aware of issues with the non-compete clause in California.

2008 Q1 finances

“I hear servers and domain names are really expensive to maintain, and that some of the ones working on it, especially the full-time employees, are really hard-working, so deserve to be on a payroll. That fact is hard to disagree.. But at the same time, i wasn’t happy to hear that some especially coveted members in the core CS circle get their flight costs to get to the collective covered by the money raised from our donations. And that, just to get someone they really like having around to join them and be their private cook!”

Regarding finances, check for yourself, the finances of the first quarter of 2008 are available. Salaries are the biggest post on the expenses side. That doesn’t include flights and other costs of Collectives. Less than 10% of the income is used for servers and there was a surplus of almost 60.000 US$.

7220 • Salaries of Professional Staff
19,384.68
7250 • Payroll Taxes
1,955.63
7260 • Workers Comp
139.02
7515 • Bookkeeping Fees
1,512.50
7520 • Accounting Fees
449.12
7525 • Bank Service Fees 8,221.52
7530 • Legal Fees 9,867.59
7540 • Web/ Internet/ Host Fees 2,960.59
8110 • Office Expenses/ Supplies 3,195.01
8130 • Telephone & telecommunications 2,208.03
8140 • Postage, shipping, delivery 5,730.80
8160 • Equip rental & maintenance 13,923.46
8170 • Printing and Copying
14.55
8210 • Rent, Parking, and other occupancy
4,777.81
8215 • Building Repair and Maintenance
215.00
8220 • Utilities
917.73
8305 • Auto/ Fuel Expense
48.31
8310 • Travel 6,223.67
8320 • Meeting Expenses
798.64
8330 • Meals/ Groceries 10,895.37
8520 • Insurance – non employee
138.60
8540 • Staff Development 3,589.10

(note: meals and groceries were bought in Thailand!)

“I take it that back when CS was a more grassroots thing (correct me if i am wrong), all collective volunteers had to find their own way of getting to them. And that all the work was done pro-bono, even those who were working on improving CS on a full-time basis. In such a case, i wouldn’t think it’s fair that there are people on the payroll now, but those who helped cs in the initial startup days don’t get shit for all that they have contributed… “

CS never was very grassroots. PEople (like me) just tried to move it there. Casey has received a 2000 US$ per month salary ever since there was money coming in. It’s always been under control of Casey, and later Casey and his close friends.

I think paying some people is fine. Though, only people who are really needed, e.g. system administration to keep the site up 24/7, and further, let the community decide where their money is used. Whenever there’s a donation, add some checkboxes where you can give options where the money can go after the basics (administrative stuff, server costs, basic legal costs) have been covered (e.g. none, publicity, collectives, salaries for casey’s friends, food and lodging for groupies).

And don’t pay 2000 US$ per month plus expenses plus flights plus food and lodging. During a stay at a Collective it’s extremely easy to not spend more than 300 US$ per month…

Apart from the flights to and away from New Zealand (800 US$) I hitchhiked to the three CouchSrufing collectives I worked at. The laptop I bought to work on CS (1000 US$) broke quickly after I stopped volunteering, because of an extremely ridiculous non-disclosure agreement was “leaked” that does not allow working on any similar project (e.g. Wikitravel or other social networks).

BeWelcome will take time to grow. The BeVolunteer organization is already far ahead of anything else in hospex world in terms of flexibility, transparency and democracy. The software is about to follow. 3500 members is already a large pool of active people to connect with.

And note that BeWelcome now has (alpha stage) functionality where all members can verify members, for free. And it’s ID card or passport verification, not just address verification (which can very easily be falsified).

My idea about couchserfing was that it could be used as a vehicle to do much more than just hospitality exchange for college aged low-budget travelers. With so much money coming in and such a huge community behind it it would be extremely simple to set up much more sharing and society enhancing projects. E.g. a good friend of mine who also attended the New Zealand Collective is setting up groundcrew.us. If it would have been done from the inside of CS it would have been big by now. Though, on the other hand, I’m extremely happy that I didn’t accept Casey’s offer to host Hitchwiki.org with CouchSurfing…

Trust decreasing among CouchSurfers?

Trust metrics are techniques for predicting how much a certain user can be trusted by the other users.CouchSurfing doesn’t really have a prediction mechanism, but trust values are registered for every friendship link.

I never thought the denominators for the trust value made a lot of sense for the friendship links on CS (especially when translated, I don’t really know how to best translate “I somewhat trust this person” into my mother tongue). Still, there seems to be a definite trend of linearly (in time) decreasing trust on the Quality of Service page. It would be interesting to compare this to values from before and do a deeper analysis. The “average quality” doesn’t seem to be changing significantly on the other hand, maybe slightly going up? Possibly because it’s actually visible to the receiver.

Joe Edelman wrote the QoS code, and wrote to me:

Wow, that *is* interesting!

So the avg trust is calculated among introductions added in the last
week that are reported as due to CS and in-person. So it’s not because
of virtual users, and it’s not because CS is accelerating and includes
less pre-existing friends.

The only confounding factor I can think of, is that it doesn’t take the
“date you met this person” field into account — a lot of people don’t
fill it out, or don’t fill it out correctly. So it includes
introductions that are finally being reported from the past, as well as
those that actually occurred that week.

We could be seeing an ever-greater percentage of weirdos from the past.
You know, those random people that blew through a collective, and much
later are friending everyone. And the people they are friending hardly
remember them and so don’t trust them. This would be a result of social
graph “fill-in”, perhaps as a kind of recoil from expansion last summer.

Or, perhaps it’s an accurate result, and as CS grows, people that meet
find they have less in common, since CS includes more demographics.

In that case, it could be interpretted as a *positive* result: perhaps
the ideal would be to take people who DON’T trust each other INITIALLY,
and give them POSITIVE EXPERIENCES such that later they DO trust each
other, or they start to trust other people from a new demographic MORE.

Let’s just hope this trend does not continue. If it would, the average trust would be zero by the end of 2010.

In the meanwhile, some active work can be done on designing and implementing a trust system from scratch on BeWelcome.

The data:

year   week introductions users  quality  trust

2008    16         6625   3890    1.526   0.370

2008    15        14238   7345    1.506   0.377

2008    14        14818   7591    1.490   0.379

2008    13        16520   8201    1.527   0.388

2008    12        13895   6952    1.500   0.387

2008    11        12252   6291    1.479   0.379

2008    10        12303   6490    1.493   0.392

2008    09        12796   6482    1.480   0.382

2008    08        11336   5875    1.483   0.376

2008    07        12484   6408    1.486   0.391

2008    06        11778   6215    1.469   0.409

2008    05        11201   5945    1.453   0.406

2008    04        10570   5998    1.479   0.415

2008    03        10757   5983    1.489   0.410

2008    02         9560   4872    1.503   0.410

2008    01        13972   6425    1.484   0.417

2007    52         7749   4279    1.476   0.414

2007    51         9332   5118    1.467   0.421

2007    50        10975   5500    1.480   0.422

2007    49        10309   5632    1.454   0.415

2007    48        10664   5500    1.454   0.413

2007    47        10335   5734    1.487   0.425

2007    46        10835   5762    1.492   0.429

“Why I’m leaving the organisation of city ambassadors in France”

For those who read French, there’s an interesting thread in the CS Group France, started by BINARY, who gives reasons for giving up his ambassador flag.

I think it’s good there are discussions in languages other than English.  Especially in France, where the existence of an official organization related (or not?) to CouchSurfing. I asked some questions about the ACSF (Association Couch Surfing France) in the same group.

The Alaska Collective?

From the most directly available news source about CouchSurfing it seems that the next Collective will be held in Alaska. And congratulations to Doogy, who seems to have been hired to work for CS. I wonder what his official function will be. Translation:

i have been hired to work for CS but then [i] have to decide before March 8 if I move to Alaska with the group for this Summer…

Hospitality Club: Violent Communication

I’ve been a member of Hospitality Club since April 2004. I had over 100 positive comments and left about the same number of comments. Then I received this, out of the blue, after not even having logged in for about a month:

Hospitality Club: termination of your membership

Hello grappig,

you seriously abused our rules as outlined on http://rules.hospitalityclub.org, therefore we had to terminate your membership to protect other members and our network.

Greetings,

the Hospitality Club Abuse Team


The Hospitality Club
… bringing people together!

http://www.hospitalityclub.org

Rock on Veit!